Field Lead Technician
Field Lead Technician
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Job Description
Field Lead Technician
Position Type: Full-time hourly position that is eligible for overtime. Performance bonus is also included in addition to hourly pay.
Job Summary:
The Field Lead Technician is responsible for helping homeowners become more energy efficient by performing Energize CT Energy Assessments. This role will be modeling homes in energy efficiency software diagnosing energy usage problems and recommending energy saving measures such as insulation windows and high efficiency heating and cooling.
Essential Functions:
The Essential Functions are representative but not all-inclusive of the knowledge skills and abilities required to perform this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
- Energy Assessment
- Conduct an Energize CT home energy assessment.
- Utilize energy efficiency software to model homes and generate comprehensive energy savings reports.
- Test homes with diagnostic equipment such as Blower Doors Duct Blasters Trueflow and Combustion safety tests
- Recommend energy-saving measures such as insulation windows and high-efficiency HVAC systems.
- Sales and Customer Service
- Confirm the customers interests in add-on measures.
- Provide exceptional customer service and educate homeowners on energy efficiency benefits.
- Use effective sales techniques to ensure customer satisfaction and generate referrals.
- Organize and guide customer through paperwork processes.
- Installation and Documentation
- Install low flow water fixtures pipe wrap insulation where applicable.
- Manually seal leaky ductwork.
- Assist with blower door guided air sealing when possible.
- Complete all necessary paperwork accurately and promptly.
- Professional Development and Collaboration:
- Continually improve product knowledge and sales skills through ongoing learning including staying informed on the latest energy-saving options and technologies.
- Collaborate with internal divisions to cross-sell products and services.
- Mentor and supervise your assistant technician.
- Perform additional tasks as required
Education & Experience:
- Requires a high school diploma or equivalent.
- Valid drivers license.
- Lead Tech certified or previous Lead Tech certification through Energize CT program.
- Basic computer skills required.
- Ability to thrive in a fast-paced environment with strong organization and time management skills.
- Must work independently as the role is primarily field based.
- Excellent verbal written and listening skills.
- Outgoing flexible and personable demeanor.
- Requires proficiency in reading writing and communicating in English.
Supervisory Responsibilities:
This is a supervisory role that may include overseeing the work performed by an assistant technician.
Work Environment:
Customer settings: This position is based in customer settings and will require work in and out of doors including in attics basements small-confined spaces and rooftops.
Physical Demands:
- While performing the duties of the job the employee is regularly required to stand bend crawl or kneel in confined spaces. The employee may be required to lift up to 60 pounds and must be able to climb ladders enter crawl spaces stand on roofs and move up and down stairs safely.
- This job will require travel in a personal or company-provided vehicle.
Equal Opportunity Employer:
At HomeWorks Energy we celebrate diversity inclusion and collaboration. As an Equal Opportunity Employer we do not discriminate against race color religion national origin sex age gender identity or expression sexual orientation physical or mental disability veteran status or any other applicable characteristics. All employment decisions are based on qualifications skills and experiences needed to successfully perform the job.
Required Experience:
IC
Employment Type
Full Time
