Household Waste Recycling Centre Operative | Lytham HWRC | Full Time
Household Waste Recycling Centre Operative | Lytham HWRC | Full Time
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Job Description
Salary 24404 - 25183 per annum Permanent Full Time 40 hours per week Lytham HWRC
Household Waste Recycling Centre Operative
Working Pattern Wednesday - Sunday Weekend Enhancement
Qualifications:
The post holder will be required to demonstrate the capability to gain relevant certificates of basic competence for the delivery of site operations including for example first aid and the use of mechanical plant.
Essential Requirements:
Theabilitytofollowinstructions.
Theabilitytocommunicateaccuratelyandprofessionallywithcustomers.
Theabilitytooperatebasicmobileormechanicalplant.
Acommitmenttoprovidehighlevelsofcustomerservice.
Acommitmenttohealthandsafety.
Role Context Information:
The HWRC Operativewill report directly to the Assistant Operations Manager but will take day to day direction and instruction from the Site Supervisor and Operations Supervisor(s).
Post holders will carry out a range of tasks in relation to HWRC operations. HWRCOperatives willbeexpectedtofollowarangeofworkingproceduresanduserelevanttoolsandequipment.
TherolewillinvolvecomprehensiveinteractionwithcustomersandtheHWRCoperativesmust have good communications skills the ability to deliver high levels of customer service and a desire to represent the council in a friendly and personable manner.
HWRC operatives are required to actively assist customers with their waste which may involve role is carried out almost entirely outdoors.
Committed to the recycling and re-use of waste the HWRC Operative will actively separate waste items for recycling and re-use.
Typicaldutieswillincludethefollowing:
Followingroutinedailyinstructionstodeliverexpectationsforservicestandardsand performance.
Meetingandgreetingcustomersandprovidingadviceonuseofthefacilityandwhereto deposit waste items.
Assistingcustomerswithdepositingtheirwaste.
Maximising the amount of waste that is separated for re-use or recycling by separating/retrieving re-useable or recyclable waste and encouraging customers to separate their waste and use the correct containers.
Providingcustomerswithinformationaboutre-useandrecyclingincludingdetailsofwhat happens to the materials collected at the HWRC.
Implementing council HWRC policies through direct engagement with customers including potentially dealing with difficult situations or customers.
Processingpaymentsorchargesfordeliveryofspecificwastes.
ConductingpracticalactivitiestocontributetotheupkeepandappearanceoftheHWRC includingsitemaintenanceactivitiesandensuringthatallworkingareasarekepttidyand compliant with quality environmental and health & safety standards; Operating specialist mechanical plant and compaction equipment.
Assistingintherunningofre-useshopsandotherre-useactivities.
Supporting the Site Supervisor in the delivery of aspects of his or her role that are commensurate to the grade of the post routinely in their absence.
Additional Requirements:
The post holder will be required to work on Bank Holidays as standard or in rota irrespective of whether the Bank Holidays fall on their normal working day.
Thepostholderwillbetoundertakebasiccompetencyqualifications.
Thepostholderwillbetobetrainedintheoperationofanymobileormechanical plant associated with the role and operate that plant as a daily duty.
Thepostholderwillbetoworkatotheroperationalfacilitieswithinareasonable distanceoftheirspecifiedfacilityasrequired.Inthiseventexpenseswillbepaidfortravel (where applicable) if the post holder provides their own transport. If not the post holder may be required to take public transport during their normal working hours or transport may be arranged to transfer them to an alternative facility.
Other:
LancashireCounty Councilas anequal opportunities employer intends that nojobapplicant or employee will receive less favourable treatment because of their age disability gender identity marriage or civil partnership status pregnancy or maternity sex sexual orientation race religion or belief unless this can be objectively justified.
LancashireCountyCouncilhasagreedaCodeofConductandStatementofEthicalStandards that outline the behavioural and ethical standards that must be upheld by its employees and casual workers. If you are appointed you will be required to accept these provisions on appointment.
Job Description and Person Specification
Employment Type
Full-Time
