Director, Clinical Operations
Director, Clinical Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
To be eligible for this position you must reside in the same country where the job is located.
PURPOSE
Direct clinical monitoring operations for a designated IQVIA regional office or group to ensure projects are appropriately resourced and employees are trained and developed to meet project needs. Work with country/region leadership in formulating effective strategic goals and objectives for designated region and assures operational alignment with senior management priorities. Lead strategic initiatives work with other functional management to develop implementation plans. Supervise Clinical Research Specialist (CRSs) Clinical Operations Associate Directors and/or Managers.
RESPONSIBILITIES
Manage staff in accordance with organizations policies and applicable regulations. Responsibilities include planning assigning and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.
Direct the hiring and selection process for a group of clinical staff by conducting candidate review through participation in the interviewing process. Establish methods to develop and evaluate office/region based onboarding processes. Develop standard processes to ensure that staff has the proper materials systems access and training to complete job responsibilities. Oversee the execution of the training plan SOP review and mentored training experiences for a region/office/country.
Provide a leadership role in country/region clinical resourcing process through continual evaluation of existing and future resource alternatives pro-active planning and collaboration with study team leadership and operational peers.
Evaluate the quality of the clinical work product for a variety of job roles and/or a specialized job function. Evaluate regional workload quality and budget metrics through regular review and reporting of findings. Collaborate with senior management and other functional leadership to improve efficiencies project outcomes and quality metrics for clinical projects.
Act as a coach and mentor for lower level staff as they develop in their role. Works collaboratively with project leadership including the PM client representatives and other functional leadership to manage project related challenges and to achieve exemplary customer service.
Analyze and reviews budgets for clinical studies within region. Pro-actively plan for appropriate clinical operations budget consumption and guides line managers and CRSs in managing variances and in developing corrective fiscal action plans.
Conduct Clinical Project Review and participates in Project Management Review according to regional guidelines and interfaces with appropriate functional leadership to achieve positive outcomes.
Participate and may lead corporate or departmental quality or process improvement initiatives.
May act as a client liaison.
REQUIRED KNOWLEDGE SKILLS AND ABILITIES
Advanced knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
Strong knowledge of clinical research financial parameters and project financial tracking and accounting methods
Strong leadership skills
Effective presentation skills
Computer skills including proficiency in use of Microsoft Word Excel and PowerPoint
Strong written and verbal communication skills including good command of English
Excellent organizational and problem solving skills
Effective time management skills and ability to manage competing priorities
Ability to establish and maintain effective working relationships with coworkers managers and clients
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
Bachelors degree in a health care or other scientific discipline or educational equivalent; 12 yrs of clinical trials experience including 7 years experience in a leadership capacity; or equivalent combination of education training and experience
PHYSICAL REQUIREMENTS
Extensive use of telephone and face-to-face communication requiring accurate perception of speech
Extensive use of keyboard requiring repetitive motion of fingers
Regular sitting for extended periods of time
Frequent travel approximately 30-40% of work week
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role when annualized is $119400.00 - $332500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.
Required Experience:
Director
Employment Type
Full-Time
