Forward Deployed Engineer

About the Company

Valons mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys but lasts far beyond. Were creating a world where home ownership comes with ease security and financial know-how. Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time.

As this is a unique role that allows for direct collaboration with our top clients we have strict in-office and travel requirements. Candidates should apply if they are willing to be based out of NY or SF while traveling to client locations 25-50% of the time.

About the Role

We are building the AI-native operating system for regulated financestarting with mortgage servicing. Our system of record powers real operations at national scale with $100B in loans 500K customers and AI agents executing real workflows. As a Forward Deployed Engineer youll be the technical arm of our most strategic partnershipsrapidly building bespoke solutions that drive customer value unblock deployments and ultimately shape our core product. Youll work at the intersection of engineering product and GTMembedding deeply with customers to understand their needs and shipping solutions that make our software indispensable.

This is not a roadmap-bound role. Youll move fast own messy business problems and deliver value in daysnot quarters.

What Youll Do

• Accelerate deployments by building high-impact integrations and prototypes for our most strategic enterprise clients.
• Unblock revenue by solving the last mile of adoptiontranslating ambiguous needs into working software.
• Bridge product and GTM by embedding with sales product and customer success teams to shape deployments and inform roadmap.
• Own technical execution end-to-end: scope build debug deploy and iterate.
• Act as the technical face of Valon in key accountsbuilding trust through speed empathy and impact.

Ideal Background

• Experienced engineer: 15 years of software engineering experience ideally with product ownership or startup DNA.
• Builder not a theorist: You care about outcomes. You bias toward MVPs fast iterations and visible impact over perfect code.
• Comfortable with ambiguity: You can decompose fuzzy asks prioritize independently and execute without a spec.
• Customer-centric: Youve worked directly with users or clients and you can speak business and code.
• Owner mindset: You step up when something needs doing. You solve problems even when they arent yours.

As this is a unique role that allows for direct collaboration with our top clients we have strict in-office and travel requirements. Candidates should apply if they are willing to be based out of NY or SF while traveling to client locations 25-50% of the time.

Nice to Have

• Former founders or early-stage engineers whove worn multiple hats.
• Engineers whove built customer-facing features or integrations end-to-end.
• Forward Deployed Engineers Solutions engineers GTM engineers or those with experience in consultative technical roles
• Experience with LLMs APIs system integrations or complex enterprise deployments is a plus

Why Join the Forward Deployed Engineering Team

If youre excited by zero-to-one work this is one of the most impactful roles at Valon. Forward Deployed Engineers (FDEs) are on the front lines of our software expansionsolving high-leverage customer problems unlocking revenue and shaping the roadmap in real time.

Were at a unique inflection point: after years of building and proving our system as a national servicer were now scaling that software to power the broader industry. Theres massive inbound interestand the bottleneck is execution. FDEs are how we close that gap.

This is a role for engineers who want to move fast build with purpose and make their fingerprints visible across the product and business. Youll operate at the intersection of AI finance and infrastructureembedding with customers shipping bespoke solutions and influencing how our platform evolves.

Youll succeed here if:

• You unblock customers and get them livefast.
• You turn ambiguous asks into working software in days not months.
• Youre trusted by product sales and clients alike.
• Your builds become product not just prototypes.
• You step up when others are still figuring out who owns the problem.

Join us if you want to:

• Build AI-powered systems that run in production at national scale.
• Own outcomesnot tickets.
• Learn every day by working at the edge of customer pain and product truth.
• Be part of a high-trust team solving a $20B infrastructure problem few are willing to touch.

Benefits

• Base Compensation Band: $130000-$230000. Base salary offered is determined by a number of factors including the candidates experience qualifications and skills
• Compensation: Competitive salary with a meaningful stake in the company via equity and 401k plan
• Health & well-being: Well invest in your physical and mental well-being with comprehensive medical dental & vision benefits
• Commuter benefits: We offer pre-tax deductions for public transportation rideshare services and parking expenses to make your commute more affordable and convenient
• Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
• Play together: Quarterly budgets for team and company outings. Use it for team swag cooking classes or team dinners!
• Generous time off: Flexible paid time off sick days and 11 company holidays
• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition