IT Generalist
IT Generalist
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$ 65000 - 75000
1 Vacancy
Job Description
IT Generalist- Job Description
Are you passionate about leveraging technology to enhance patient care We are in search of a dynamic IT Generalist to join our dedicated team at Bryn Mawr Medical Specialists this role you will be at the forefront of our IT operations ensuring that our systems run smoothly and effectively while offering support to our amazing healthcare professionals. As part of our friendly and collaborative environment you will play a vital role in managing various IT-related tasks from troubleshooting and maintenance to implementing new technologies that improve our operational efficiency. You will not only be responsible for the day-to-day IT support but also work closely with different departments to understand their needs and deploy tailored solutions. This is a great opportunity for someone who enjoys solving problems and is eager to learn in a fast-paced ever-evolving healthcare setting. If you believe in the power of technology to make a meaningful difference in peoples lives we want to hear from you! Join us in our mission to provide exceptional patient care through innovative technology solutions.
Traits of an Ideal Candidate
Empathetic relates well to others
Good judgement
Makes informed decisions
Self-confident
High level of attention to detail
Clear communicator
Responsibilities
Provide technical support for hardware and software issues in medical systems.
Manage and maintain IT infrastructure including servers networks and workstations.
Assist with the implementation of new technologies and systems to improve operations.
Train staff on software applications and provide ongoing user support.
Monitor and troubleshoot system performance issues ensuring optimal functionality.
Collaborate with different departments to assess and address their IT needs effectively.
Maintain documentation of IT processes procedures and technical information.
Requirements
Bachelors degree or equivalent in Information Technology Computer Science or related field.
Proven experience in IT support or as an IT Generalist preferably in a healthcare setting.
Strong knowledge of computer systems networks and troubleshooting techniques.
Excellent communication skills and a friendly customer-service-oriented approach.
Ability to work independently and as part of a team in a high-paced environment.
Familiarity with electronic health record (EHR) systems is a plus.
Certifications such as CompTIA A Network or Microsoft Certified Professional (MCP) preferred.
For questions or concerns contact Ali Gorson at or ext. 3026.
Employment Type
Full Time
