Client Services Administrator
Client Services Administrator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Client Services Administrator
London Corporate Fitness Administration Permanent Full time
Up to 28808.00 per annum depending on experience
40 hours per week
At Nuffield Health the UKs largest healthcare charity everything we give our patients members and customers would not be possible without you. Your passion your warmth your drive to make a difference. Whether its driving connected health helping the nation transforming experiences or building the career you want we give you the support to do it all. Join our journey. It starts with you.
Our team in our London Corporate Club currently have an opportunity for a Client Services Administrator.
The role of the Client Services Administrator will be to meet and greet members ensuring the smooth running of the reception with clients journeys as your top priority excellent customer service is essential in this role.
The Client Services team will deal with enquiries appointments payments and general administration duties with the highest standard of attention to detail and customer focus whilst creating a professional first impression.
As ourClient Services Administratoryou will:
Be responsible for upholding service standards and front desk management.
You will also provide support and general assistance to other areas within the multidisciplinary team as necessary and ensure all data/information is entered modified maintained and presented accurately on our membership system and relevant trackers.
Ensuring the member journey is a positive one by providing a high level of customer service.
Ensuring all member details are processed quickly and in accordance to GDPR.
Management of the fitness centre inbox
To succeed as a Client Services Administrator you will need to:
Be an excellent communicator with the ability to adapt appropriately to both situation and client.
Have experience delivering and ensuring an excellent member engagement experience.
Be a proactive and self-motivated team member.
Take ownership and pride in the reception area and subsequent duties.
Be able to prioritise a busy workload.
Knowledge of Gladstone Plus 2 is a bonus but not essential.
Helping you feel good.
We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options. At Nuffield Health we take care of whats important to you.
Join Nuffield Health and create the future you want today.
Applications will be considered as they are received and interviews will be arranged accordingly. We reserve the right to close adverts early for example where we have received an unprecedented high volume of applications. Therefore please apply early to ensure you are considered for the post.
It starts with you.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
