Director of Premium | Full-Time | University of Kansas Athletics
Director of Premium | Full-Time | University of Kansas Athletics
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Job Description
Oak View Group
Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.
Position Summary
The Director of Premium Services will report to the General Manager and will be responsible for effectively and profitably managing and directing all day-to-day aspects of the premium services operations including Clubs Suites Catering Culinary and all other pertinent areas of Premium Services.
This role will pay an annual salary of $75000 to $80000.
Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)
This position will remain open until September 19 2025.
About the Venue
David Booth Memorial Stadium is home to the football team at the University of Kansas. This outdoor stadium provides a thrilling game-day experience combining the excitement of college football with the passionate support of KUs fanbase. The venue is a key location for major football games and special events offering a dynamic atmosphere for sports enthusiasts.
Allen Fieldhouse located at the University of Kansas is one of the most iconic and storied basketball arenas in the country. Known for its electric atmosphere and passionate fanbase the venue hosts the Jayhawks mens and womens basketball games. With its rich history and vibrant energy Allen Fieldhouse is a central hub for unforgettable sports experiences.
Responsibilities
- Manage all premium facets to meet operational budgets manage monthly P&L statements and ensure that all financial reporting is accurate.
- Provide leadership coaching and mentorship to the staff responsible for executing the premium team business plan.
- Maintain costs as it pertains to labor and operating supplies work within budgeted guidelines.
- Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
- Oversee monthly inventory for premium services operations.
- Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials.
- Maintain management staff and ensure proper hiring and promoting associates via OVG Hospitality Standards.
- Work closely with multiple sub-contractors to ensure all needs are met and the terms of the contract are followed.
- Maintaining existing programs and developing new concepts to ensure the highest possible quality of food service.
- Lead and grow new business for non-event day catering.
- Perform other related duties tasks and responsibilities as required.
Qualifications
To perform this job successfully the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge skill and/or ability required.
- The ideal candidate will have a Bachelors Degree with a minimum of 5-7 years management experience in the contract foodservice industry preferably in premium services catering and concessions environment for either a sports and entertainment venue or hotel property.
- Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
- Strong commitment to delivering a high level of customer and client service with demonstrated initiative leadership and management skills.
- Customer service oriented with the ability to interact with all levels of management.
- Must be flexible to work extended hours due to business requirements including late nights weekends and holidays.
- Must be able to work in a team environment.
- Knowledge of accounting policy and procedures and POS Systems is preferred
- Proficiency in Microsoft Office.
Strengthened by our Differences. United to Make a Difference
At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.
Required Experience:
Director
Employment Type
Full-Time
