The Project Manager III serves as the primary day-to-day manager for contract/project performance on one or more Mantis Innovation projects. Responsible for high quality/high performance project delivery which meets or exceeds the requirements of the contract agreement between Mantis Innovation and the client in a professional safe and financially viable manner. Meets all professional and legal requirements for performing the work assigned. The primary duty will surround Project Managementbut other duties as assigned may include onsite quality assurance observation surveys or other kinds of facility audits.
Works with Leadership Account Executives and/or other Operations staff to ensure Mantis Innovation has a sustained relationship with the client. Achieves complete client satisfaction with our work and fully leverages our relationship to benefit the client and Mantis Innovation. The Project Manager IIIs focus is to ensure Mantis Innovation is the clients consultant-of-choice we have a thorough understanding of the clients consulting needs and are seen as their best advocate for accomplishing their goals.
Responsibilities
Manage multiple projects at various phases and in various locations from project identification through design planning client approval and financial closeout.
Demonstrate full accountability for cradle to grave management of own projects.
Lead project teams consisting of architects design engineers general and specialty contractors property management operating engineers environmental consultants client project management team client security and client technology teams.
Creates and executes project and delivery schedules and revises as appropriate to meet changing needs and requirements.
Identifies resources needed and assigns individual responsibilities to members of the project team.
Manages day-to-day operational aspects of a project and scope.
As required by projects visit field sites to conduct field-related inspections/surveys/audits whenever necessary.
Builds relationships with client client project management team client security and client technology teams.
Understands what outcomes client is expecting and is the liaison between Mantis Innovation project team and Client team ensuring accurate execution of plan resulting in delivering desired outcomes.
Effectively manages issues and concerns with client in a professional and productive manner.
Identify upsell opportunities and work with Account Managers and Sales team members to grow clients
Works with Project Accountant to ensure appropriate revenue recognition ensures timely and accurateinvoicing accuratecash and revenue forecasting and assists with receivables for project if needed.
Manages project budget.
Analyzes project profitability revenue margins bill rates and utilization.
Approves expenses and labor specific to assigned projects.
Develops risk management plans and lead teams through established processes in order to ensure no impacts or incidents occur.
Oversee and prepare accurate project documentation for all phases of project including project set-up form budgets schedules tracking progress meeting minutes financial funding requests and status reports on-time and in accordance with pre-established formats in order to pass all project documentation reviews with client.
Ensures project documents are complete current and stored appropriately.
Qualifications
Minimum of 8 years of construction project management
Minimum of 5 years working in the commercial roofing industry
Strong basis of knowledge in project scope development budgeting scheduling risk management and contract negotiations
Preferred Qualifications
BS or higher degree in architecture engineering or construction management
Project Management certification
Six Sigma or Lean experience
Registered Roof Observer (RRO) Registered Roof Consultant (RRC) or ability to obtain an RRO/RRC
Competencies
Commitment to providing value-based client service
Ability to anticipate client needs and provide best expertise to address needs
Client focused problem solving skills
Flexibility to deal with the unexpected
Understanding of client problems/context such as need to improve competitiveness
Can-do approach - pragmatic but enthusiastic
Ability to develop personal relationships with assigned clients
Desire and aptitude to assume responsibility for client development
Participate in and recognized in national/regional client organization associations and in professional circles
Strong service/support orientation
Ability to handle customer issues with sensitivity and efficiency
Ability to handle technical roofing question
Proven ability to interact effectively at all levels of an organization
Excellent interpersonal and communication skills both verbal and written
Excellent analytical / problem-solving skills
Works effectively with colleagues and staff by practicing respect for deadlines collaborative problem solving and honest communication
Displays empathy and positive regard for others in written verbal and non-verbal communications.
Builds trusting relationships acting with integrity courtesy and responsibility even in the face of stress or demanding workplace conditions
Maintains proficiency as needed and approved by attending trainings reading job-related materials and meeting with others in area of responsibility
Exceptional organizational skills
Ability to travel as needed up to 50%
Working Environment/Physical Activities
Work is performed in a non-smoking office setting with exposure to CRTs and UV rays
Work may be performed with exposure to hot cold wet humid or windy conditions caused by the weather
Usual office environment with long periods of sitting walking standing stooping
Ability to travel as needed (via vehicle airplane etc.)
Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as email and telephone
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