Employer Outreach Specialist
Employer Outreach Specialist
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Job Description
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families community organizations advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals families and communities for a better quality of life.
EMPLOYER OUTREACH SPECIALIST
Division of Employment and Rehabilitation Services (DERS)
Workforce Solution Administration (WSA)
2400 Airway Avenue Kingman Arizona 86409
Salary: $23.1011/ Hourly ($48050.28 Annually)
Grade: 18
Closing Date: Open until sufficient resumes are received
Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals that are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come join the DES Team!
The Department of Economic Security Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.
DES is seeking an experienced and highly motivated individual to join our team as an Employer Outreach Specialist with the Workforce Solutions Administration (WSA). This position is responsible for providing a wide range of employment-related services to engage advise prepare and assist Arizona businesses in meeting their workforce needs. Act as the voice of the business customer by supporting employment counselors and career advisors with an understanding of current and emerging workforce needs to effectively prepare and match job seekers with the business clients employment opportunities. Services are provided through 1:1 or group interactions and will include client-facing virtual/digital and/or telephonic means. Services provided are tailored to each clients unique needs and may include one or more programs within the Administration and may focus on specialized populations depending on assignment. This position will require to utilize a business methodology that drives continuous improvement.
Depending on the program served must be willing and able to work in correctional facilities such as: state/federal prison parole/probation offices and/or post release residential centers; housing or farm locations; rural remote areas of the state; and working outside of traditional 8-5 work hours.
Essential Duties and Responsibilities include but are not limited to:
Provides a wide range of recruitment-related services to engage assess advise and assist Arizona businesses in meeting their workforce needs utilizing on-site employer visits.
Acts as the voice of the business customer by supporting employment counselors and career advisors with an understanding of current and emerging workforce needs to effectively prepare and match job seekers with our business clients employment opportunities utilizing in-person meetings.
Uses databases to document the continuous client relationship management services in detail. Evaluate and filter data to identify trends gaps and best practices.
Partners with local area business service team members to meet local employer needs and prevent duplication of efforts.
Knowledge of effective recruitment retention and workforce development methodologies applicable to businesses.
Knowledge of basic research data gathering interpretation and problem-solving techniques.
Knowledge in event planning and management including communication and collaboration with key partners.
Skill in customer service teamwork collaboration and interpersonal communication including de-escalation and conflict resolution.
Skill in written and verbal communication including public speaking presentation and interviewing.
Skill in collecting and using data problem-solving and decision-making.
Proficiency Microsoft Office Google data base systems and computers and technology-based platforms that interface directly with applicants and job seekers such as Google Meets Zoom and other video conferencing technologies to interview participants elicit information assess skills knowledge ability work history and interest while maintaining client confidentiality.
Ability to develop maintain and grow relationships with diverse businesses.
Ability to assess and communicate business workforce needs to the or applicable system talent pipelines including employment counselors career counselors and educational organizations such as those on the Eligible Training Providers List (ETPL).
Ability to travel throughout assigned territory to engage and interact with business leaders regarding employment needs and opportunities.
The ideal candidate for this position will have:
High school diploma or equivalent
Bilingual skills Spanish/English speaking
Veteran status
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on State business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code A.A.C. R.11).
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.
For questions about this career opportunity please contact Liz Alarcon at or email
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or emailing Requests should be made as early as possible to allow time to arrange the accommodation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
