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You will be updated with latest job alerts via emailAre you excited by the challenge of delivering complex multi-functional technology programs that directly impact institutional sales distribution and client servicing Lead central initiatives to scale innovate and deliver excellent client experiences as a Technical Program Manager in our technology organization. This is a unique opportunity to work at the intersection of technology sales enablement and client engagementdriving programs that support our mission to empower institutional teams with modern data-driven solutions.
Position Responsibilities:
Lead the delivery of technical programs that support institutional distribution sales enablement and client servicing platforms.
Partner with business customers product partners and engineering teams to define program goals technical requirements and delivery timelines.
Manage program execution across multiple squads ensuring alignment with enterprise architecture regulatory standards and business priorities.
Track and communicate progress risks and dependencies to customers across IT and the institutional business.
Translate complex business and regulatory needs into scalable technical solutions and implementation plans.
Develop and maintain documentation reusable patterns and governance processes to support long-term sustainability.
Collaborate with domain experts to assess the impact of change and ensure readiness across impacted teams.
Stay informed on emerging technologies and regulatory trends relevant to institutional client servicing and distribution.
Required Qualifications:
7 years of experience in technical program or product management preferably in financial services.
Demonstrated success in coordinating extensive multi-functional programs involving various collaborators and interconnections.
Good understanding of modern software development practices architecture and regulatory compliance.
Ability to analyze large datasets using SQL Databricks or Python.
Experience with data visualization and exploration tools like Power BI or Tableau.
Outstanding communication organizational and partner management skills.
Ability to navigate ambiguity and drive clarity in complex environments.
Preferred Qualifications:
Experience supporting institutional sales distribution client servicing or investment management platforms.
Familiarity with CRM systems data analytics and workflow automation tools.
Understanding of regulatory frameworks impacting institutional financial services (e.g. SEC).
Exposure to agile (Scrum) methodologies and enterprise delivery frameworks.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$94220.00 CAD - $174980.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
Manager
Full-Time