Senior Director Account Management
Senior Director Account Management
Posted on :
02-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
02-08-2025
Job Description
When Oktopost was founded in 2013 social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel.
Oktopost powers social media management and employee advocacy enabling B2B companies to become truly social organizations. Our social suite enables marketers to manage scale and measure social media programs.
Trusted by global brands and fully integrated with the modern marketing tech stack were a dedicated team focused on helping our customers succeed.
On the outside we are a global fast-paced and innovative business with offices in London Ramat Gan and Grand Rapids (MI). On the inside were a dedicated team focused on helping our customers succeed and grow with social.
Oktopost is seeking a high-energy intentional and experienced executive to become our new Senior Director of Account Management. This is a key leadership position with a path to a VP role and responsible for delivering revenue growth customer retention and overall customer satisfaction. The role manages a team in the UK and North America and works in close parallel with our Solutions Management team.
This role requires a strategic and results-oriented individual with exceptional leadership and communication ability to develop and lead high value and consultative conversations with CMOs is critical to the success in the parallel leading with empathy with a focus on both strong process and quality practice needs to be hard wired in the successful candidate.
As a company we operate using the EOS (Entrepreneurial Operating System) to maintain focus accountability and alignment. We also incorporate the Sandler selling methodology across our customer-facing functions valuing open dialogue mutual respect and the discipline of a consultative sales process.
Key responsibilities
- Team Leadership: Manage and mentor a team of Team Leads and Account Managers providing guidance coaching and performance feedback.
- Revenue Growth: Develop and execute strategies to expand revenue and identify new business opportunities within existing customer accounts.
- Client Retention: Build and maintain strong relationships with key clients ensuring high levels of satisfaction and retention.
- Account Management Strategy: Develop and implement account management strategies including territory planning account segmentation and client engagement plans.
- Performance Management: Set and track performance metrics for the account management team ensuring targets are met and exceeded.
- Cross-Functional Collaboration: Work closely with other departments including Sales Marketing and Product to ensure alignment and support for account management initiatives.
- Process Improvement: Continuously evaluate and improve account management processes and tools to enhance efficiency and effectiveness.
- Implement the Entrepreneurial Operating System (EOS): Improve business practices and optimize team performance.
- Implement Sandler Sales Methodology: Focuses on building relationships and using Sandlers specific tools and techniques for communication and account expansion.
Qualifications
- Bachelors Degree in Business or related field; MBA preferred.
- 10 years of experience in account management or sales (4-5 years minimum in account management) with at least 5 years in a leadership role.
- Proven track record of success in driving revenue growth from existing book of business and client retention.
- Strong leadership and team management communication and interpersonal skills.
- Strategic thinker with strong analytical and problem-solving skills.
- Proficient in CRM and other account management tools.
- An understanding of EOS would be understanding of the Sandler methodology would also be beneficial.
Key competencies
- Leadership
- Communication
- Strategic Thinking
- Relationship Building
- Results Orientation
- Problem Solving
Compensation and benefits
- Competitive salary and bonus structure
- Comprehensive benefits package including health dental and vision insurance
- UK Pension with company match
- Paid time off and holidays
- Professional development opportunities
Life as an Oktoposter
At Oktopost were a curious collaborative and driven bunch who believe in doing great work and having fun while were at it. We value ambition creativity and a healthy dose of team spirit all wrapped up in a culture that encourages growth innovation and delivering real impact.
No matter what department or region you join us from youll be part of a team that supports celebrates and challenges one another. From day one we want every Oktoposter to feel empowered inspired and truly at home.
Were a team thats genuinely passionate about B2B social. We believe social media can shape brands spark meaningful conversations and drive real business results and wed love for you to be part of our journey.
Required Experience:
Exec
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
