Supervisor, Digital (English Services) (Telework)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Working at CBC:

At the CBC we all have a story to tell. Whats yours

If you share our passion for Canadian storytelling and you wish to help us engage with individuals and communities across our various digital platforms this is where youll want to be!

Every day you will have an opportunity to shape the way in which Canadians see themselves reflected in our digital services. Your work will have a direct impact on how millions of Canadians from various communities connect with our products with one another and with the diverse voices that make our country so unique.

You will have the opportunity to play a part in enlightening and entertaining Canadians through our innovative work in building the mediums that deliver our content. We are an innovative hub where the talented professionals we work with are respected and valued for their contributions. Our product teams are vibrant and our work culture strives to achieve the highest standards of diversity and inclusion. We believe that hiring people with different career paths and backgrounds is fundamental in our shared success and in building healthy and highly performant teams. When you join our mission you are not only shaping the vision of the CBC but the future of our country.

Why is this role important

As a public organization we are committed to protecting and handling our audiences personal information in the most transparent and ethical way possible. To help us achieve this we are looking for a Development Team Supervisor who has experience integrating consent management platforms and leading teams to success through Agile Practices and managing accountability. You will also have the opportunity to learn or expand your knowledge in personalization and work with data on a larger scale to create unique customized experiences. You will be part of defining and shaping an engaging experience for over 18 million Canadians using a vast amount of data in a way that is respectful of everyones privacy.

As part of an integral team you will have the chance to show initiative and seek out collaborative opportunities with other product development teams to guarantee the success of our privacy and data collection platforms. You will make a direct contribution to the website and global infrastructure exploring opportunities to optimize our platforms

Integrations.

Most recently our team created personalized user-facing interfaces on the landing page for CBCs Olympics landing page enabling a unique customized view of the Olympics content based on what the DMP tool determined to be of interest.

If youre passionate about Canada and you love technology learning and bringing out the best in others youll love working at CBC.

CBC/Radio-Canada is the largest broadcaster in Canada and this team is at the very heart of its content creation experience. The Audience Data and Privacy Team (ADaPT) is responsible for building maintaining and supporting the workflows and tools that allows us to better understand our audience and better tailor content to their individual needs while balancing privacy considerations. We accomplish this by federating content produced by CBC for distribution across CBCs applications and broadly to content aggregators worldwide delivering News Sports Podcasts On-demand audio information to thousands of Canadians. We work with a lot of content types and platforms ranging from APIs GQL podcast audio files live stream sporting events to audio content management.

Heres why we should work together:

Our digital teams values - collaboration learning and continuous improvement - embody who we are as a people-focused digital-forward employer. We follow lean startup principles and use an Agile approach. Our dedicated people managers work closely with every individual to ensure we are leveraging their strengths championing their ideas and supporting their pursuit of new skills and their desired career progression.

Here at CBC Digital Strategy & Products we want you to be happy and feel good at work. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

Perks you can look forward to:

• Flexible work schedules allowing you to prioritize yourself your family and your work;

• Work from home opportunities;

• Competitive total rewards package;

• 20% of time for innovation learning and development; wherever your interests lie;

• Opportunities to work with cutting edge technology;

• Opportunities for continued learning and professional development;

• Opportunities to become a member of our Employee Resource Groups;

• Pair programming and mentorship opportunities where you can learn from the best in the industry and help coach new talent;

• A creative and dynamic work environment where your ideas and contributions can be heard valued and respected;

• A supportive management team committed to upholding the highest standards of diversity and inclusivity;

• An environment which favors experimentation and an iterative approach in order to achieve the highest form of technical innovation.

How you will make an impact:

You are an experienced technical leader who will primarily work on designing building improving and maintaining the existing data pipelines for audience data from various streams and products. You are looking to apply and build upon your skills in:

• Collaborating with Product Manager Product Owners UX/UI Leads and Architect to assess feasibility of proposed changes/features and helping to break down clarify prioritize and estimate work to deliver value in each sprint/product increment

• Open communication and dialogue with team members on an ongoing basis being supportive and receptive to feedback and questions; partnering with the Senior Engineering Manager to recognize and address teams training opportunities and performance challenges together.

• Understanding the importance of accessibility and knowing what it takes to meet the needs and inclusivity of all users.

• Having an opportunity to join a company with a mission value set and tech-forward approach that aligns with your own; a place where knowledge-sharing guides your learning.

• Wanting to be part of a fun team engaged in a continuous learning culture where you can take on new challenges and be a significant contributor to engaging our pan Canadian audience.

What you bring to our team:

• Two or more years of experience in a leadership role managing and leading a team of developers keeping them accountable for delivering results.

• Three or more years of experience in a senior development role. Demonstrated ability to provide technical and team leadership for other developers.

• The communication skills. You know how to listen and relay empathy and understanding for diverse perspectives.

• Proven experience with mentoring and coaching developers drawing from their strengths and helping them with areas of improvements through timely feedback.

• Experienced in coding standards quality engineering management source code management CI/CD pipeline (eg Jenkins) release management.

• The education: A Computer Science Engineering degree or equivalent is preferred but we know not everyone gains their programming skills this way. You have the knowledge and understanding of software development and testing best practices. You are passionate about learning new technologies and exploring innovative solutions.

• The tools: Demonstrated experience working with either JavaScript (Must) TypeScript (Must) Java (Desired) Go (Desired) and Python. You are comfortable working across the full SDLC including using test automation frameworks such as Cypress Playwright and Jest; and on deployments. You are comfortable working in a cloud and containerized environment using GCP Azure OpenShift Docker and Kubernetes.

• Proven experience with the frameworks and vendor integrations/products that the ADaPT team currently works on e.g. React Apache Beam. products can be good to have e.g. Data Clean Rooms Blueconic Lotame Didomi

• The experience: You have previously successfully participated in the implementation of a consent management platform and worked to integrate data pipelines and APIs.

• The collaborative Agile experience. You enjoy collaboration pair-programming and knowledge sharing. You do your best work in a team-focused environment. You believe in the Agile methodology and you are flexible and open to change. You are comfortable with iterative and incremental development.

• Data governance and privacy expertise: You have a general awareness of Privacy by Design a general awareness of consent frameworks (Interactive Advertising Bureaus - IABs Transparency Consent Frameworks) and a general awareness of privacy legislation (GDPR CCPA Privacy Act Quebec law 25 formerly Bill C-27).

Nice to have:

• Understanding of quality engineering practices

• Understanding of audience impact for a media and broadcasting company and developing best in class UX experiences

• Knowledge of media domain (e.g. ingestion workflows and streaming protocols) is a plus

• Have ability to lead and connect with people inside and outside of the team (eg. other product teams stakeholders as necessary)

To Apply:

At the CBC we recognize that not everyone takes the same path when it comes to building their skills. We value diversity of thought and of experience and we are excited to hear from you! Hands-on experience intelligence innovation a passion for learning and a team-focused approach can combine to form the best set of qualifications. If you feel you meet most of the qualifications and you are excited by the possibility of adding to the rich culture of the CBC take a chance and express your interest by applying now!

If youre interested in reading more about the various backgrounds of the talented people that make up our teams our exciting new projects and what were currently working on check out our Digital Labs blog on Medium!

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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