Data & Impact Specialist

JOB TITLE: Data and Impact Specialist

REPORTS TO: Sr. Director of Community Programs

STATUS: Full-Time Remote 40 hours per week Non-Exempt

CELL PHONE: Reimbursement provided monthly

DRIVER POSITION: Yes X No If yes see note below

Hourly RANGE: $27.00-$28.00

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011 our agency offers trauma-informed low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive not just survive. Our robust continuum of care includes street outreach drop-in services health and wellness programming case management education and employment services and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity community collaboration and innovative youth-focused programming. If you have the skills passion and collaborative spirit join our growing team of over 80 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity including (but by no means limited to) racial ethnic gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE:

The Data and Impact Specialist will work with the Sr. Director of Community Programs to ensure the day-to-day operations of SPY and its data management systems. The specialist will ensure a high level of data quality and accuracy and monitor progress on organizational data outcomes. The specialist will need to be well-versed in Microsoft Excel and Clarity. Other duties include overseeing and educating SPY staff on SPYs data collection platforms (including Civicore HMIS ihoms and Rasors Edge) scheduling meetings and supporting general programming and site needs. The specialist will be responsible for measuring and demonstrating the organizations impact by providing necessary data analysis.

WHAT YOULL DO:

Outcomes and Metrics Development

• Support Program Managers in the writing of program work plans by providing recommendations and feasibility analysis of proposed metrics.
• Support Sr. Leadership Team in analyzing the implementation of the strategic plan in order to determine feasibility.

Data Collection

• Provide support to departments with data gathering activities.
• Serve as a liaison to research partners facilitating a vetting process for SPYs participation in third party research projects.

Database Architecture

• Design data systems tailored to each programs data needs and staff activities.
• Integrate data systems to enable cross-analysis. Continuously re-evaluate and improve systems to make data entry easier and to create more analysis opportunities.
• Work closely with database vendors to ensure cost-effective implementation of database architecture.

Training Support and Monitoring

• Develop and deliver training including for new staff during onboarding and for all staff when improvements are made to data entry systems.
• Develop and maintain processes for monitoring data integrity (accuracy and consistency). Provide feedback and support to staff struggling with data integrity issues.
• Provide troubleshooting support and technical assistance to remove any barriers to staffs ability to utilize databases.
• Support all staff with ad-hoc data needs (i.e. single client record event attendance etc.).
• Provide training for management and leadership to enhance top-down organizational understanding of data analysis techniques and practices.

Analysis Reporting/Dashboards and Presentations

• Provide regular (monthly/quarterly/annually) reports on grant outcomes.
• Provide regular (monthly/quarterly/annually) reports on program metrics.
• Provide an updated monthly dashboard for leadership with at-a-glance visibility across all programs / projects.
• Provide project-based reports for development team needs including grants marketing advocacy etc.
• Develop and present strategic reports for ongoing organizational learning through data analysis.

Liaison to Data Partners

• Serve as primary liaison to database vendors and technical consultants focused on ensuring our organizational data system is fully operational across multiple databases.
• Support third-party researchers using SPY as a surveying site.

General

• Additional duties as assigned.

WHAT YOULL NEED:

• 3 years experience or equivalent education in research evaluation data systems management and software oversight.
• Proficiency with data system administration Excel and Google Apps.
• Experience working with large quantitative datasets and creating databases.
• High level competency in evaluation approaches (quantitative and qualitative).
• Ability to provide training on performance measurement data collection methods and evaluation concepts.
• Strong presentation and interpersonal skills including ability to interact with a wide range of stakeholders including leadership programs management board members and private and public funders.
• Ability to work independently with minimal supervision meet deadlines and coordinate multiple projects simultaneously.
• Knowledge of social service resources for youth experiencing and at-risk of homelessness.
• Working knowledge of trauma- informed and harm reduction service models.
• Professional experience working within and leading multi-disciplinary teams.
• Ability to work effectively with people of diverse races ethnicities and sexual orientations in a multicultural environment.
• Must have reliable transportation valid California drivers license and proof of current insurance.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment such as the office or outdoors.
• Physical effort/lifting such as sedentary- up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21 2017 as a condition of employment.

COVID-19 Vaccination Requirements: In an effort to stem the significant increase in COVID-19 positive tests as a result of the Delta variant the State Health Officer has issued an order which went into effect on August 9 2021 requiring paid and unpaid workers of homeless services organizations to provide proof of vaccination and/or booster (if eligible for the booster shot) or participate in weekly COVID-19 testing if still not fully vaccinated. Please send proof of vaccination to Failure to provide proof of vaccination will require the candidate to produce a negative test result within 72 hours of their first day of employment and commit to weekly testing. To request a reasonable accommodation or exemption contact HR at Please be mindful that these accommodations are limited in nature.

BENEFITS & PERKS:

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage 403b with agency contribution and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.

All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal state or local law.

Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive addition the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Please include references in your application.