Amazon Web Services (AWS) Infrastructure Central Operations Team is looking for an experienced Senior Technical Program Manager with a strong operations delivery record and senior leadership experience to own and manage strategic cross-functional cross-organizational business initiatives. You will use analytical technical program management relationship building and operations management skills to drive a broad set of strategic initiatives and improvement projects. As a member of this team you will be a thought leader who will work cross-functionally to develop and implement next generation processes tools and systems. The role includes writing documents that present a clear view on operational strategy developing requirements to enhance our processes and tools and ensuring scalable solutions to support our ability to maintain and grow the AWS cloud.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Key job responsibilities
Work with business teams and process owners and be the global champion in driving new initiatives representing the logistics organization.
Determine customer needs and drive solutions
Program manage global initiatives Work to define processes owners data inputs dependencies decision points and key milestones. Create and own program/project plans and their prioritization and implementation.
Identify marshal and organize resources and cooperation across departments to meet required goals.
Solve complex issues establish standards processes and system requirements.
Communicate project status updates to stakeholders including team members and executives. Synthesize a multitude of issues into a clear concise and focused message. Present with confidence and brevity.
Provide visibility into any potential risks issues and blockers develop mitigation plan and own resolution.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- 3 years of technical product or program management experience
- 2 years of software development experience
- 3 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- 3 years of working directly with engineering teams experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
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