Plumbing Operation Manager
Plumbing Operation Manager
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$ 80000 - 100000
1 Vacancy
Job Description
- 401(k)
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Implement operational best practices to improve efficiency and achieve target gross margins.
- Manage branch expenses including labor vendor contracts inventory and fleet operations.
- Oversee facility maintenance inspections and repairs to safeguard company assets.
- Enforce OSHA compliance and company safety standards including training assessments and corrective actions.
- Ensure compliance with all licensing permitting and local code requirements.
- Recruit hire and develop service staff; manage performance schedules priorities and assignments to maximize productivity and customer satisfaction.
- Deliver ongoing technical and communication training through ride-alongs in-house sessions webinars and company learning platforms.
- Review service documentation conduct job site evaluations and maintain procedural compliance among field personnel.
- Support dispatch operations to ensure accurate job scheduling technician matching and proper time documentation.
- Resolve customer concerns promptly through clear professional communication.
- Coordinate with HR weekly on staffing needs and manpower planning.
- Attend and participate in company-sponsored training and leadership development.
- Represent the company professionally in appearance and demeanor.
- Wear company-provided Ben Franklin apparel and maintain personal and vehicle cleanliness.
- Adhere to safety policies ethical standards and courteous customer interaction at all times.
- 10 years of verifiable managerial technical and sales experience in plumbing or related fields.
- Strong knowledge of residential/light commercial plumbing systems installation and service.
- Proven success in meeting revenue and performance goals.
- Familiarity with local codes permitting and safety requirements.
- Plumbing certification.
- Proficiency in Microsoft Word and Excel.
- High school diploma or GED or Associate degree in a related field.
- Experience managing large field and office teams.
- Combination of office and field work.
- Flexibility to work extended hours evenings or weekends as needed.
- Local travel within service territory.
- Ability to stand walk climb ladders kneel or crawl as needed.
- Capable of performing job functions with or without reasonable accommodation.
- Normal vision range (corrected or uncorrected).
- Ability to handle occasional high-pressure or confrontational situations professionally.
Join the Benjamin Franklin Plumbing Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. Its true our employees come first! How do we prove it First things first.
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Pay We believe the best performers deserve the best pay. Thats why we want to pay YOU the best competitive rate.
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Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
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Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training Virtual technical training communications sales and more! If you are serious about your career and want to learn from the best in the industry apply today!
So if you have a great attitude and a strong workethicand are someone who takes pride in the work you do then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment benefits scheduling and compensation at this franchise should be made directly to the franchise location and not to Benjamin Franklin Plumbing Corporate.
Required Experience:
Manager
Employment Type
Full-Time
