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You will be updated with latest job alerts via emailAt Cision we believe in empowering every individual to make an impact. Here your voice is heard your ideas are valued and your unique perspective fuels our collective success. As part of our global team youll thrive in an environment that champions curiosity collaboration and innovation all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether youre solving complex problems or driving bold innovations your growth is our success and together well create the conversations of tomorrow.
Empower your impact at Cision. Be seen be understood be you.
The Role
As a member of the Professional Services team within our Insights Business Unit you will lead the delivery of bespoke research projects designed to help our clients understand their brands consumers and industries and take action with this this role you will oversee operations for one of our key Insights accounts delivering exceptional service while acting as a strategic consultant. Youll identify opportunities to leverage digital consumer intelligence to generate impactful business insights.
Key Responsibilities & Expectations
Oversee service engagements with clients managing the development execution and delivery of custom research projects and serving as a strategic advisor within the Consumer Intelligence and Social Media space.
Effectively manage stakeholders and project teams of analysts collaborating closely on deliverables and client relationships and overseeing projects.
Represent Professional Services as a primary point of contact for the account and ensure project delivery is on time and on target.
Undertake complex data analysis to provide insights answering client business questions.
Create client deliverables and review analyst work for substance accuracy and language quality while offering constructive feedback to support continuous improvement.
Support and review commercial scoping to ensure quality pricing discovery and delivery.
Contribute to client-facing meetings and present research results to internal and external audiences.
Help develop new methodologies delivery mechanisms visualizations external data integrations and tools to deliver premier research capabilities.
Gain an understanding of the full range of Brandwatch products.
Stay up to date on industry trends and broader research developments.
Support the upskilling and development of team members.
Travel might be required for some clients but its not the norm.
What Are We Looking For
Excellent German and English language skills written and verbal
Bachelors or Masters degree in Journalism Communications Media/Public Relations Business Sociology Psychology or a related field
5 years of research and consultancy experience with exposure to consumer insights and social media research
Ability to create compelling narratives and innovative data visualizations in report deliverables
Highly experienced with state-of-the-art social listening / monitoring / analytics tools ideally Brandwatch or similar
Willingness and capacity to coach more junior team members
Superb business writing communication and presentation skills
Excellent organizational and project management skills
Technical aptitude for learning new software and conducting both quantitative and qualitative analyses
Strong competency in Excel (including formulas pivot tables & charting) Word and PowerPoint
What You Will Get
Capital-forming benefits and a pension fund
Flexible working hours and mobile work
Commuter card subsidy
Subsidy for our partner EGYM Wellpass to access 7500 premium fitness and wellness options
New and modern office in Gateway Gardens Frankfurt
Professional development in a modern and globally leading company
Insights into the international media landscape
A dynamic global team
Work independently and self-driven in an innovative environment
Value-driven culture and team-oriented working
Work from abroad for a determined timeframe
As a global leader in PR marketing and social media management technology and intelligence Cision helps brands and organizations to identify connect and engage with customers and stakeholders to drive business Newswire a network of over 1.1 billion influencers in-depth monitoring analytics and media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas EMEA and APAC. For more information about Cisions award-winning solutions including its next-gen Cision Communications Cloud follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity equity and inclusion is vital to driving our culture sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing theCEO Action for Diversity & Inclusion pledgeand named a Top Diversity Employer for 2021 .
Cision is proud to be an equal opportunity employer seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity or expression sexual orientation national origin genetics disability age veteran status or other protected statuses.
Cision is committed to the full inclusion of all qualified keeping with our commitment Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact
Please review ourGlobal Candidate Data Privacy Statementto learn about Cisions commitmentto protecting personal data collected during the hiring process.
Required Experience:
Contract
Full Time