To be a successful team member within Product Operations you will lead cross-functional Operations technical teams (DFx DFm Test SQE PQE and others) during product development and high volume production. As the senior technical advisor for the product line you will partner closely with the Engineering throughout the lifecycle of development to enable operational success through to mass production. Some responsibilities include:**Product Quality Management: Ensure operational technical readiness for all phases of the introduction cycle including driving contract manufacturer preparation for pre-production builds Own and drive key operational metrics including yield and UPH to ensure complete ramp readiness Drive process development documentation optimization and validation including all equipment requirement plans Develop and implement new technologies to enhance production quality capacity and efficiency Provide regular VP level communication of technical health of program Generate Product Quality Plan (PQP) Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites Handle and triage quality critical issues Drive ongoing product improvements with OEM partners Support AppleCare Service & Engineering on specific requests Conduct periodic reviews of Field/Factory Quality Data with OEM partners Leads Weekly Quality Improvement Forums Generate monthly Product Health summary International Travel is required (up to 25%)***Core Technologies Quality Engineering:These teams support various components and modules such as Connectors Haptics Inductive Camera Depth Optical Sensing Displays. Some responsibilities include: Identify and drive quality improvement opportunities in future products Lead Process FMEAs on new technologies and manufacturing processes Lead technical Failure Analysis to support root cause analysis and issue resolution Generate Product Quality Plan (PQP) Establish quality monitoring mechanism which generate meaningful metrics providing indication of outgoing quality at all nodes in supply chain Develop/Drive test correlation metrology systems sampling methods cosmetics requirements and more Manage quality escalation and issues Develop capable supplier that can be both technology and scaling partners International Travel is required (up to 25%)
3 years of Quality experience in one or more of the following disciplines: New Product Introduction / Design Engineering / Manufacturing Operations
BS in Mechanical Electrical Optical Materials or Industrial Engineering or equivalent.
MS/PhD in Mechanical Electrical Optical Materials or Industrial Engineering or equivalent.
**Product Quality Management:
Experience partnering with off-shore manufacturers high volume production and traveling to manufacturing sites
Strong statistical and data analytics skills - statistical process control and sampling methods
Data driven and results oriented approach to problem solving failure analysis techniques
Direct experience program managing functional engineering teams (ME EE TE DFX or other)
Exceptional ability to build relationships; clear consistent communication; data-driven and results- oriented; enthusiastic and motivated
Obsessively passionate and inquisitive who seeks to pursue everyday problems in innovative ways
Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues
*** Core Technologies Quality Engineering:
3 years of experience in a technical domain (preferably Connectors Haptics Inductive Camera Depth Optical Sensing) high volume manufacturing or development of consumer electronics or components
Strong statistical and data analytics skills - statistical process control and sampling methods
Data driven and results oriented approach to problem solving failure analysis techniques
Clear and consistent communication including executive level presentation skills and ability to drive multi-functional teams
Knowledge of Quality Systems Design of Experiments Reliability Methods/Models
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