Operations Manager
Anchorage AK Full-Time Reports to: Vice President of Operations
About the Alaska Humanities Forum
The Alaska Humanities Forum connects Alaskans through stories ideas and experiences that inspire understanding and strengthen communities. We work across the stateurban and rural coastal and interior road-connected and remotebringing people together to learn from one another celebrate cultural knowledge and build relationships grounded in trust and curiosity.
We are looking for a thoughtful detail-oriented and mission-aligned professional to serve as our next Operations Manager. This role is vital to the day-to-day functioning of the Forum and to the success of our statewide programs. The Operations Manager leads key organizational systems and practices in human resources finance office and IT management development support and compliance. The role is ideal for someone who enjoys working across teams solving complex logistical challenges and building strong systems that support meaningful work throughout Alaska.
Position Summary
The Operations Manager plays a central role in supporting the internal infrastructure of the Alaska Humanities Forum. This position is responsible for coordinating and managing a range of organizational functions in the areas of:
- Human Resources
- Finance and Accounting
- Office and Technology Management
- Development and Communications Support
- Program Support
- Grants Contracts and Compliance
The Operations Manager contributes to a strong internal culture ensures efficient day-to-day operations and supports alignment with the Forums mission and values. The role also provides input on strategic decisions and may lead or support special projects as needed.
Key Responsibilities
Human Resources
- Administer HR systems and practices including payroll benefits insurance recruitment and onboarding/offboarding
- Maintain employee records and ensure HR compliance
- Support a healthy and equitable workplace culture
- Track relevant changes in employment law and recommend updates to policies and practices
Finance and Accounting
- Prepare monthly budget reports invoices and grant drawdowns
- Manage accounts payable and receivable processes including entering bills paying recurring vendors and creating invoices
- Assist with allocation entries
- Assist with audits budgeting and reporting in collaboration with the VP of Operations
- Maintain strong internal financial controls
Office and Technology Management
- Oversee daily office operations and equipment inventory
- Monitor and answer office phone line and emails
- Liaise with IT service providers to support staff technology needs
- Administer organizational platforms (e.g. Zoom Alaska Air HRIS donor management expense tracking)
- Ensure the office supports a collaborative and productive environment
Development and Communications Support
- Maintain the donor database and support accurate charitable giving records
- Support donor stewardship event logistics and charitable registrations
- Generate reports and assist with fundraising activities
- Coordinate with development and communications staff to ensure smooth operations
Program Support
- Provide logistical support for program activities including travel lodging and vendor coordination
- Assist with contracts and financial documentation related to programs and provide monthly budget reports
- Collaborate with program staff to identify and resolve operational needs
- Support delivery of events workshops and other programming as needed
Grants Contracts and Compliance
- Monitor grant and contract requirements to ensure compliance and timely reporting
- Track and communicate application and reporting deadlines
- Support updates to registrations and licenses (e.g. State of Alaska charitable gaming)
- Draft and update policies to align with best practices
- Serve as Information Security Officer and LASO for fingerprinting
Qualifications and Experience
Ideal candidates will have at least three years of experience in several of the following areas:
- Nonprofit operations finance or administration
- Managing state federal or foundation grants
- Human resources and payroll systems
- Office management and IT oversight
- Supporting program delivery and logistics
- Donor database and development operations
- Budget development and financial reporting
Ideal candidates will possess the following skills and attributes:
- Strong organizational skills and attention to detail
- Clear written and verbal communication
- Collaborative and solution-oriented mindset
- Ability to manage multiple deadlines and projects
- Experience using Microsoft Office QuickBooks and online platforms
- Adaptability and eagerness to learn new tools
- Familiarity with nonprofit compliance and policy development
- Commitment to equity inclusion and community-centered work
Working at the Forum
The Alaska Humanities Forum values diversity of background perspective and lived experience. We are committed to creating a workplace that is inclusive respectful and reflective of the communities we serve. We encourage individuals from historically underrepresented backgrounds to apply.
Once established in the role this position is eligible for a hybrid work schedule with two days a week worked remotely.
The Forum offers several benefits including:
- Health Insurance
- Dental Plan
- Vision Plan
- Life/AD&D/STD/LTD Insurance
- 403(b) plan with full employer match up to 3% gross salary (after 6 months)
- 10 annual holidays
- Paid Time Off and Sick Leave (total of 5.4 to 6 weeks per year depending on tenure)
- Parental Leave
- Bereavement Leave
Inquires and questions can be directed to Ryan Ossenkop Vice President of Operations at
Required Experience:
Manager