Constituent Services Coordinator
Constituent Services Coordinator
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Job Description
Posting Date
07/25/25Application Deadline
08/01/25Pay Range
Anticipated Hiring Range: $22.75 - $30.25 hourlyFull Pay Range: $22.75 - $38.75 hourly
Salary offers are based on the candidates equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type
UnclassifiedDepartment
ElectionsAbout the Position
Maricopa County Elections Department is looking for a customer-focused professional to support elections in our this vital role youll deliver clear and accurate election-related information to voters and community members. Youll work closely with a dynamic team to ensure the public understands the voting process and feels confident participating in it.
Were seeking someone with exceptional communication skills a collaborative mindset and a passion for public service.
About Us
Proud to Offer
Work with a greater purpose
Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Low-cost high-value healthcare for you and your qualifying dependents
Child care benefits including access to our upcoming on-site center Maricopa County Kids Club dedicated to serving Maricopa County families exclusively
Paid vacation sick time and parental leave
Extensive wellness program including healthcare premium discounts
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
Learn more at Work With Us Maricopa County AZ
We Require
Two years of constituent relations public relations communications or journalism experience
Associates degree in communications journalism public relations public administration or a related field
Professional experienceina related field may substitute for the education requirement on a year-for-year basis
Other Requirements
Must complete the next scheduled Secretary of State Election Officer Certification
Must successfully complete a background screening
Must be eligible to vote in Arizona
Mandatory overtime during all election cycles
We Also Value
High competency in both English and Spanish languages
Experience in an election administration environment
Job Contributions
Provide constituent correspondence and interact with customers to provide effective customer service
Provide specialized assistance with the operations and coordination of the public records requests information and documentation
Resolve complex inquiries and complaints from the public or other government agencies
Respond to specific requests by researching locating retrieving and delivering records or information working in collaboration with other staff
Evaluate recommend and implement changes to work methods and procedures that increase efficiency
Create update and maintain spreadsheets and databases which are compiled into reports to assist the organization in making data-driven decisions
Perform and coordinate redaction of confidential exempt and sensitive information
Act as liaison regarding administrative issues related to operations research and program support
Working Conditions
Exerting up to 20 lbs occasionally 10 lbs. of pushing pulling or lifting
Requires sitting walking or standing to a significant degree
Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions
Frequent engagement with the public in person by phone or electronically
Must be able to communicate clearly in both written and verbal formats
Repetitive use of hands for typing filing and handling documents
Must not engage in any political discussion
Hybrid schedule options are available after a brief training period based on business needs
Selection Procedure
Only the most qualified candidates will be considered
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer.
Apply Now!
Required Experience:
IC
Employment Type
Full-Time
