Senior Software Engineer 4 - Monetization Team

PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.

Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible award-winning workplace.

PagerDuty is hiring a Senior Software Engineer 4 to join our customer-focused team. We seek engineers passionate about backend work who can also support front-end join a team dedicated to solving complex challenges for major clients building resilient systems that power our productsand our own operations.

The Pricing/Monetization team drives PagerDutys next growth phase developing innovative pricing and monetization solutions. We need technical leaders who excel at cross-functional collaboration and initiative.

In this role youll deliver impactful software communicate across disciplines and help move the business forward.

Key Responsibilities:

• From day one youll be designing coding testing and shipping microservices and user interfaces that power our new pricing platformsdelivering secure highly reliable and scalable solutions to our customers.
• You are comfortable working across both backend and frontend systems.
• Since we own and operate what we build youll collaborate closely with engineers across teams.
• You will be working on systems that manage millions of dollars of PagerDuty revenue building new features to improve our pricing checkout licensing and billing systems.
• With 15000 global customers and growing youll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
• You will be participating in your teams on-call rotation triaging and addressing production issues as they arise.
• You will be a key communicator and collaborator working cross-functionally with product design finance and other teams to ensure our pricing platforms meet business and customer needs.

Basic Qualifications:

• 10 years of development experience overall.
• Strong communication skills with proven ability to work cross-functionally with technical and non-technical stakeholder groups.
• Our tech stack for this team includes Ruby on Rails Phoenix/Elixir and React but if you are proficient with another tech stack and willing to learn/flex to our stack please apply!
• Development experience working on customer-facing web-based systems.

Preferred Qualifications:

• Experience designing building and operating large systems with scalability availability and performance requirements.
• Experience working in an agile environment with iterative development and fast feedback.
• Experience with tools that ensure your high-quality work makes a smooth automated repeatable transition from your machine to our staging and production environments.
• Experience working in a global distributed environment.

PagerDuty is a flexible hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections drives innovation and accelerates learning.

This role is expected to come into our Atlanta office 1 day per month so you can thrive in your new role and fully embrace being a Dutonian!

The base salary range for this position is 150000 - 227000 USD. This role may also be eligible for bonus commission equity and/or benefits.

Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location job-related knowledge skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.

Hesitant to apply

We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. While we offer flexibility within our established locations wecannot employ candidates residing in:

Location restrictions:
Australia:Northern Territory Queensland South Australia Tasmania Western Australia
Canada:Alberta Manitoba Newfoundland Northwest Territories Nunavut PEI Quebec Saskatchewan Yukon
United States: Alaska Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Oklahoma Rhode Island South Dakota West Virginia Wyoming
Candidates must reside in an eligible location which vary by role.

How we work

Our values guide how we support customers collaborate with colleagues develop products and foster a culture of belonging. They define not just our actions but what it means to be Dutonian.

What we offer

As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including country-specific offerings on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role region and tenure

About PagerDuty

PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps Automation Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible resilient and scalable platform to increase innovation velocity grow revenue reduce cost and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.

PagerDuty is Great Place to Work-certified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.