Event Logistics Manager | Full-Time | UBS Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Reporting to the Director of Parking & Transportation the Event Logistics Manager role will be comprised of two areas of focus. The primary focus for this position will be the overall execution of event parking logistics including oversight of event parking staff to ensure the safe ingress and egress of patrons for all events taking place at UBS Arena. The secondary focus for this position will be the management and coordination of the technology tools which powers our parking system.

This role will pay an annual salary of $75000-$85000.

Benefits for Full-Time roles: Benefits: Health Dental and Vision insurance 401(k) savings plan 401(k) matching and paid time off (vacation days sick days and 11 holidays).

This position will remain open until August 8 2025.

UBS Arenaat Belmont Parkismade for music and built for hockey. New Yorks newest premier entertainment and sports venue and home of the New York Islanders is developed in partnership with Oak View Group the New York Islanders and Jeff Wilpon. Thestate-of-the-artarenaopened in November 2021 and has welcomed numerous top artists including Harry Styles Sebastian Maniscalco Billie Eilish Dua Lipa TWICE Eagles John Mayer Kendrick Lamar and Post Malone. The venue delivers an unmatched live entertainment experience for guests including clear sightlines and premier acoustics.

UBS Arena is at the forefront of sustainability being awarded LEED Green Building Certification in January 2023. The venue also achieved carbon neutrality for operations in Fall 2022 which made it the first arena to do so on the eastern United States seaboard.

Located on the historic grounds of Belmont ParkUBS Arena is located just 30 minutes by LIRR from Grand Central or Penn Station and is easily accessible from across the region via mass transit or car.

• Ensure operational excellence and high-quality service by developing and implementing efficient procedures with emphasis on continual improvement.
• Hire develop train and support team of in-house part-time event parking supervisors ambassadors and porters.
• Perform and coordinate minor maintenance of event parking devices (ticket jams in kiosks repair barrier gates).
• Train designated staff on remote management of event parking systems.
• Inspect all electronic equipment to ensure they are operational.
• Work with the Operations Department to ensure all events are set up to the clients specifications and that all fire codes and safety regulations are being followed.
• Coordinate and provide clear concise and timely communication with building staff of all requirements necessary for events by preparing and distributing detailed Event Data Sheets diagrams and event staffing requirements for each assigned event.
• Problem solve make quick decisions and delegate responsibility while remaining professional and pleasant during stressful situations.
• Recommend and evaluate required event staffing levels based on event budgets.
• Responsible for the hiring disciplinary actions performance evaluations scheduling training and development of part-time event parking staff.
• Assist Director with creating new parking ticketing products additional revenue streams and reducing costs of the ticketing and access operation.
• Assist Director with working towards sustainability goals including revenue and operational audits.
• Assist with strategic planning access management planning and budgeting.
• Review/analyze guest surveys and other performance measures to maximize operational performance.
  
  

• 4 years of experience in event management preferred.
• Knowledge of parking revenue management systems.
• Experience working with parking services such as ParkWhiz ParkHub or similar tools.
• General knowledge of OSHA standards and regulations.
• Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
• Proficiency using Microsoft Office Suite including Outlook Excel and Word.
• Able to work flexible hours including but not limited to nights weekends early mornings evenings and holidays with extended hours ranging up to 16 hours.
• Experience in the development and management of operating and event-related budgets.
• Experience managing a large staff of 50 to 100 part-time employees.
• Must be comfortable working with the public and have strong interpersonal and communications skills.
• Familiarity with safety regulations and other federal state and local laws and regulations.
• An ability to lead give clear and concise direction and provide feedback to staff.
• Excellent communication interpersonal organizational and problem-solving skills required.
• Valid driver license required.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.