Client Servicing Executive - (Digital Marketing)

Position:- Client Servicing Executive

About Wildnet Technologies:

Wildnet Technologies is an award-winning White Label Digital Marketing and IT Services with a track record of helping businesses and Google Partner Agencies achieve their goals. We offer a comprehensive range of high-quality Digital Marketing Services and On-Demand Technology Resources. With over 12000 successful projects delivered to date our team of 300 professionals is headquartered in India and serves clients in the United States Canada Australia and the United Kingdom. Our expertise includes SEO Paid Search Paid Social Services programmatic advertising and more.

Role Overview:

We are looking for a motivated and client-focused Client Servicing Executive with 3 to 5 years of proven experience in a digital marketing agency environment. The ideal candidate will be responsible for building and maintaining strong client relationships ensuring project delivery and driving client growth through upselling and cross-selling strategies.

• End-to-End Campaign & Project Management:- Own and manage the entire lifecycle of digital marketing projectsfrom client briefing to strategy development execution optimization and final delivery. Ensure timely execution by coordinating with internal departments like media creative and tech.

1. Client Relationship Management:- Act as the primary point of contact for clients ensuring transparent timely and value-driven communication. Maintain strong relationships by addressing queries providing performance insights and driving digital growth conversations.
2. Client Engagement & Retention:- Drive consistent engagement with clients through regular performance reviews strategy discussions and optimization suggestions. Ensure satisfaction and long-term retention by aligning deliverables with the clients digital goals.

• Cross-Selling & Up-Selling Digital Services:- Identify opportunities within existing client accounts to pitch additional digital servicessuch as SEO Paid Media Content Marketing Performance Campaigns or Social Media Managementbased on evolving business needs.
• Strategic Campaign Support:- Assist in planning and analyzing performance marketing campaigns across platforms like Google Ads Meta Ads LinkedIn etc. Provide data-backed suggestions to enhance ROAS CTR and overall campaign success.
• Interdepartmental Coordination:- Collaborate closely with the performance creative content and analytics teams to ensure the digital marketing deliverables are aligned with strategy performance targets and client expectations.

Requirements:

• 35 years of experience in client servicing within a digital marketing agency is mandatory
• Strong understanding of digital channels (SEO Paid Marketing Social Media Marketing etc)
• Proven ability to handle multiple clients and projects simultaneously
• Excellent communication interpersonal and organizational skills
• A proactive problem-solving mindset with a client-first attitude
• Bachelors degree in Marketing Communications Business or related field

Why Join Wildnet -

• Established Industry Leader: 15 years of expertise in digital marketing and IT services; among the pioneers in Indias digital space.
• Great Place to Work Certified: Recognized for fostering a flexible positive and people-first work culture.
• Learning & Growth: Fast-paced environment with ongoing training career advancement and leadership development opportunities.
• Health & Wellness Benefits: Comprehensive insurance and wellness support for employees and their families.
• Work-Life Balance: Flexible Working hours 5-day work week and generous leave policy to support personal well-being.
• Exposure to Top Clients: Work on diverse projects with leading global brands across industries