PACO Support Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Mavenir is building the future of networks and pioneering advanced technology focusing on the vision of a single software-based automated network that runs on any cloud. As the industrys only end-to-end cloud-native network software provider Mavenir is transforming the way the world connects accelerating software network transformation for 250 Communications Service Providers in over 120 countries which serve more than 50% of the worlds subscribers.
Role Summary
Specializes is supporting and resolving customers encountering problems using companys products such as concerns raised during installation operation maintenance or product application or compatibility matters. Reports new or recurring problems to design departments.Key Responsibilities
To be successful in this role you must have:
Should be able to work on independently on the Packet Core Network to solve the Customer issues.
Should be able to work independently with R&D and ST to deliver solution for Customer issues.
Should be willing to travel as per the business requirements.
Should have strong troubleshooting skills.
Should possess good Communication skills and should be able to drive solutions at customer places.
Job Requirements
Expertise in Support of Packet Core Nodes (one or many)
MME SAEGW/SGW/PGW ePDG vEPC (vMME vEPG vSAPC) PCRF/HSS/PCF/UDM
Should have end to end understanding of the Packet Core Solutions.
Should have deep knowledge of 4G call flows and overall understanding of latest technologies in the Telecom space including VOLTE VoWiFi IoT etc.
Should understand the Cloud environment and understanding of how EPC solutions can be deployed over cloud.
Should have knowledge / sound understanding of RHOS / Docker/Containers/Kubernetes over Dell / HP
Sound understanding of troubleshooting tools like Wireshark.
Should be able to work on Linux based systems.
Accessibility
Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance please state in your application or contact your recruiter.
Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world regardless of their ethnicity gender religion nationality age disability or other legally protected status.
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
Mavenir's Network Architecture is transforming the way the world connects through end-to-end cloud-native software.
