Specialist, Learning & Development

Job Description

About Acrisure
A global fintech leader Acrisure empowers millions of ambitious businesses andindividuals with the right solutions. Bringing cutting-edge technology and top-tier humansupport together it connects clients with customized solutions across a range ofinsurance reinsurance payroll benefits cybersecurity mortgage services and more.

In the last eleven years Acrisure has grown in revenue from $38 million to almost $5 billionand employs over 19000 colleagues in 21 countries. Our culture is defined by ourentrepreneurial spirit and all that comes with it: innovation client centricity and anindomitable will to win.

Job Summary:
The Specialist Learning and Development (L&D) role designs and deliversimpactful learning experiences that enable employees and leaders to thrive in a fastpaced constantly evolving environment. This role leads initiatives across onboardingtechnical enablement professional development and upskilling programsensuringlearning directly drives business results and employee engagement.

Responsibilities:

• Instructional Design & Content Development:
• Collaborate with SMEs and other stakeholders to understand learning objectivesand performance needs.
• Design develop and maintain instructional materials including eLearningmodules instructor-led training (ILT) materials job aids assessments andmultimedia content.
• Apply best practices in instructional design to create engaging and effective learningexperiences that align with business goals.
• Develop course content and training materials that cater to a variety of learningstyles and organizational needs.
• Create blended learning solutions that combine face-to-face training eLearingand virtual sessions.
• Utilize learning management system (Workday LMS) and eLearning authoring tools(Articulate Storyline Adobe Create Cloud text-to-speech tools etc.) to createinteractive and engaging online courses.
• Design and build multimedia elements such as videos infographics quizzes andsimulations to enhance learner engagement.

Learning Needs Assessment & Program Evaluation:

• Conduct needs assessments and analyze performance gaps to determineappropriate training interventions.
• Work with leadership and SMEs to evaluate the effectiveness of training programsand make data-driven recommendations for improvements.
• Collect feedback from participants conduct evaluations and make adjustments toimprove the learning experience and outcomes.

Learning Delivery & Implementation:

• Facilitate learning experiences using a variety of methods including workshops webinars simulations and group discussions.
• Foster a safe inclusive and interactive learning environment to encourageparticipation and knowledge retention.
• Adapt facilitation style and materials to suit diverse audiences learning styles andbusiness needs.

Continuous Improvement:

• Stay up-to-date with the latest trends in instructional design eLearning tools andadult learning theory to enhance the learning experience.
• Apply continuous improvement methodologies to assess training materials andmake iterative improvements based on learner feedback and business needs.
• Ensure all learning materials are designed with a focus on accessibility diversityand inclusion.

Project Management & Collaboration:

• Manage multiple instructional development projects simultaneously ensuringdeadlines are met and stakeholders are updated regularly.
• Work closely with L&D colleagues to support the smooth execution of trainingprograms and initiatives.
• Coordinate with cross-functional teams to ensure alignment of training content withorganizational goals and strategies.

This description is not meant to be all-inclusive and may be modified from time to time atthe discretion of management.

Requirements:

• Strong organizational and project management skills with the ability to prioritizeand manage multiple projects simultaneously.
• Analytical mindset with the ability to evaluate training effectiveness and applyfeedback for continuous improvement.
• Creativity and a passion for innovative learning experiences.
• Strong proficiency in Microsoft 365 (Teams Excel Word PowerPoint) and eLearningdevelopment tools (Articulate Adobe).
• Familiarity with Learning Experience Platforms (LXPs) AI technologies and othermodern learning techniques is a plus.
• Knowledge of adult learning principles and instructional design methodologies ( SAM Agile).
• Ability to design training programs that are learner-centered and outcomes to work independently while also being able to contribute to a collaborativeenvironment manage time effectively and meet deadlines
• Exceptional written and verbal communication skills with the ability to translatecomplex concepts into accessible and engaging content.
• Familiarity with LMS platforms and/or Adobe Creative Cloud (Photoshop Illustratoretc.) highly desired.
• Strong facilitation skills including adapting style to accommodate various audiencesizes and levels.
• Professional demeanor with a proactive solution-oriented mindset.
• Strong interpersonal and relationship-building skills.
• Operate with a sense of urgency and accountability.
• Attention to detail and ability to produce accurate high quality work

Education/Experience:

• Bachelors degree in Instructional Design Education Human ResourcesCommunications or related field. Certifications (APTD CPLP) a plus
• 3 years of experience in instructional design and content development within acorporate or organizational setting.
• A minimum of 1 year in a retail insurance and/or financial services role is a plus butnot required.
• Experience facilitating learning solutions in virtual in-person hybrid and blendedenvironments.
• Experience developing eLearning and blended learning programs using authoringtools such as Articulate Storyline Adobe Captivate or similar.
• Experience with Learning Management Systems (LMS) including content uploadtracking and reporting.

Benefits & Perks:

• Competitive compensation
• Industry leading healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering Hybrid Work Options
• Opportunities for Growth
• Parental Leave
• Generous Time Away

Making a lasting impact on the communities it serves Acrisure has pledged more than $22million through its partnerships with Corewell Health Helen DeVos Childrens Hospital inGrand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania andBlythedale Childrens Hospital in Valhalla New York.
To learn more visit or follow us on LinkedIn

Welcome your new opportunity awaits you.

#LI-MF1

Pay Details:

Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.