Manager - Business Operations
Manager - Business Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
HARMANs engineers and designers are creative purposeful and agile. As part of this team youll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car enterprise and connected ecosystem. Every day you will push the boundaries of creative design and HARMAN is committed to providing you with the opportunities innovative technologies and resources to build a successful career.
A Career at HARMAN
As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do everyday.
Introduction: A Career at HARMAN Automotive
Were a global multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive we give you the keys to fast-track your career.
- Engineer audio systems and integrated technology platforms that augment the driving experience.
- Combine ingenuity in-depth research and a spirit of collaboration with design and engineering excellence.
- Advance in-vehicle infotainment safety efficiency and enjoyment
About the Role
Harman Automotive Services is looking for a Manager Business Operations to join the Business Operations team. As a member of the Business Operations team you would be involved in the day-to-day operations of the Automotive Services business to improve this role you would be collaborating with the Engineering Delivery Sales Presales Finance HR and Talent Acquisition teams to participate in activities required for the smooth functioning of the overall business.
What You Will Do
- Participate in review / governance calls to close open actions and blockers for seamless execution of Business Operations. Eventually lead Business Operations Review calls with the Business Operations team tracking crucial KPIs.
- Ensuring data processing management and hygiene and understanding the importance of managing a multi-tool multi-source data gathering and information extraction system.
- Understand and closely monitor Organizational Business and function specific goals to impact overall Operational Governance.
- Work closely with Sales Presales Strategy and Partnerships teams to keep a tab on the sales pipeline current pursuits and demand planning for new businesses.
- Work closely with Finance Business Leads and Engineering Delivery teams to influence profitability metrics and plan ramp-ups ramp-downs and workforce additions and regional expansions.
- Partner with supporting functions (Finance HR TA) and provides reporting data for making key decisions.
- Regular sync-ups present data efficiently using various dashboards with business stakeholders to help them take decisions and actions for profitable business and growth.
- Managing the overall Workforce along with other members of the team and tracking the efficiency based on business KPIs to ensure resource optimization and operational efficiency.
- Accountable for executing and owning Workforce Management processes using tools/ system adapted by Harman.
- Follow up and ensure key steps in business processes are actioned on time and within SLAs
- Manage a completion-based follow-up cadence with the functional step owners in different business processes.
- Publish weekly reports for business processes flagging progress risks and pending actions.
- Ensure data validation based on Harman standards for tools in the Harman Ecosystem.
What You Need to Be Successful
- 10-12 years of experience within Workforce Management Bench Management Sales Operations and Business Operations within the Software Services Industry.
- Masters degree in business administration preferably MBA.
- Knowledge of key process of Workforce Management Cost control and Revenue Optimization.
- Excellent and hands on experience on using PMA tools and Dashboard tools.
- Expert in data analytics and representation with the ability to create data visualizations using Microsoft Excel for multi-source and multidimensional data.
- Exceptional presentation skills and ability to create and deliver presentations to multiple business stakeholders.
- Proven experience in creating presentations related to Business and Sales Operations including resources Cost Sales Pipeline and Utilization.
- Creative problem-solver with the ability to work with a blank slate and inspire others.
- Excellent organizational and cross functional skills
- Strong verbal written and presentation skills to have effective communication at all levels in the organization.
Bonus Points if You Have
- Experience in working within an Automotive OEM or Tier-1 supplier in the Automotive industry
- Experience in using AI tools to maximize efficiency in Business Operations and Workforce Management
What Makes You Eligible
- Willingness to travel.
- Willingness to work in an office.
- Any offer of employment is conditioned upon the successful completion of a background investigation.
What We Offer
- Flexible work environment allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location.
- Access to employee discounts on world-class Harman and Samsung products (JBL HARMAN Kardon AKG etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition reimbursement
- Be Brilliant employee recognition and rewards program.
- An inclusive and diverse work environment that fosters and encourages professional and personal development.
You Belong Here
HARMAN is committed to making every employee feel welcomed valued and empowered. No matter what role you play we encourage you to share your ideas voice your distinct perspective and bring your whole self with you all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training development and continuing education further empowering you to live the career you want.
About HARMAN: Where Innovation Unleashes Next-Level Technology
Ever since the 1920s weve been amplifying the sense of sound. Today that legacy endures with integrated technology platforms that make the world smarter safer and more connected.
Across automotive lifestyle and digital transformation solutions we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere from the music we play in our cars and homes to venues that feature todays most sought-after performers while our digital transformation solutions serve humanity by addressing the worlds ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands such as JBL Mark Levinson and Revel we set ourselves apart by exceeding the highest engineering and design standards for our customers our partners and each other.
If youre ready to innovate and do work that makes a lasting impact join our talent community today!
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
Manager
Employment Type
Full-Time
