JMA is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. It makes the worlds most advanced software-based 5G platform designed coded and manufactured in Syracuse NY at the only U.S.-owned 5G factory in the country.
Across its global tech centers JMA makes 5G possible for organizations with the most critical connectivity demands in the world. JMAs technology is ushering in a new era of connectivity for leading mobile carriers the most iconic stadiums major universities leading healthcare centers the busiest transit centers and the U.S. Military.
5G is more than another G on your phone it is a generational opportunity to change the way the world operates. Join the industrys fastest growing technology company to shape that future today.
The Quality Manager is responsible for ensuring JMAs products and services meet established quality standards and customer expectations. Develops and implements quality management strategies sets quality standards and ensures alignment with business objectives. Leads and manages a team of quality professionals in tasks related to establishing and maintaining a quality function including quality engineering quality control quality assurance quality management system and continuous improvement.
Responsibilities:
Develop and implement quality assurance policies procedures and standards that align with industry regulations and best practices.
Implement standardized quality control and quality assurance processes across the organization.
Provide guidance coaching and training to team members to enhance their skills and effectiveness.
Collaborate with product design engineering in new product introductions ensuring an effective quality program in support of product development and production needs.
Conduct regular inspections and tests on products or services to identify defects or deviations from quality standards.
Collaborate with production to address quality issues and implement corrective actions.
Ensure that all employees are trained in quality procedures and understand their roles in maintaining quality.
Implement maintain and improve compliance to ISO9001 ISO14001 compliant quality management system.
Maintain records metrics of quality control tests inspections and audits highlighting trends issues and improvement opportunities.
Identify opportunities for process optimization and quality enhancement.
Execute customer product return processing and analysis.
Gather customer feedback and analyze it to identify areas for improvement.
Foster open communication channels across departments regarding quality-related matters.
Collaborate with key functions to address quality issues and implement solutions.
Identify potential risks to product quality and process execution and develop strategies to mitigate them.
Required Skills and Experience:
Minimum of 4 year technical or engineering degree (i.e. electrical mechanical statistics STEM) Masters degree preferred.
3-5 years of Quality Management experience leading a team.
Ability to lead and motivate cross-functional teams involved in product design manufacturing testing and quality control. Effective communication and collaboration.
Effective written and verbal communication negotiation and conflict resolution skills.
Project management and cross-functional team leadership experience.
Lean Six Sigma Operational Excellence certification. Skilled in continuous improvement methodologies a plus.
Proficient in using quality tools such as SPC Gage R&R MSA and capability studies etc.
Experience with RF products is a plus.
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$115000 - $135000 a year
The U.S. national annual base salary range for this role is $115-135K a year. The range includes the base salary that is expected to be paid for this role. Actual base salary will be based on a variety of factors including but not limited to the scope and complexity of the role the successful candidates relevant experience skills and knowledge peer and market data and geographic location. This role will also be bonus eligible.
At JMA our people are deeply committed to their work and we provide benefits to match. When you join JMA you have immediate access to everything you need. Whether youre looking for employee discounts financial legal and/or childcare resources and support we have you covered. We believe in providing comprehensive health and wellness coverage along with monetary rewards towards health goals in addition to numerous company-provided personal protection benefits at no additional cost to you.
At JMA we dont just accept differences we embrace them. JMA is proud to be an equal opportunity workplace. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristic.
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