Senior Engineering Manager (Provider Experience)
Senior Engineering Manager (Provider Experience)
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$ 234600 - 276000
1 Vacancy
Job Description
Headways mission is a big one to build a new mental health care system everyone can access. Weve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition but the majority of providers dont accept insurance making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then weve grown into a diverse national network of over 45000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. Were a Series D company with over $325m in funding from a16z (Andreessen Horowitz) Accel GV (formerly Google Ventures) Spark Capital Thrive Capital Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us and help change mental healthcare for the better.
About Engineering at Headway
Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small (120) but mighty team using technology to build that future (and have a fun time while doing it!).
Principles that guide us:
- Focus on the mission: We view software as a means of effecting change in the world not as an end unto itself. We write software to empower our patients and therapist to better solve the problems theyre facing.
- Ship small learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
- Everything is a product: Whether its our patient search experience or a developer productivity improvement we treat everything we build at Headway as a product with end-users in mind.
- Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive engineers must feel safe asking questions and discussing mistakes.
Tools we use:
- Languages: Python 3 TypeScript
- Libraries & Frameworks: FastAPI SQLAlchemy React Remix
- Datastores: Postgres Redis
- Infrastructure: AWS (Fargate ECS S3 and more) Spark and Kafka
- Monitoring: Datadog PagerDuty Sentry
- Version Control: Github PagerDuty
- Vulnerability Management: Snyk Semgrep
- Cloud Security: Lacework
About this role
At Headway were building a national network of therapists who accept insurance and making mental healthcare radically more accessible in the process. Supporting providers isnt just about connecting them with patients its about delivering the tools they need to manage their practice with ease confidence and compliance.
Our providers are the heart of Headways mission and empowering them with an easy-to-use platform is critical to both their success and the quality of care patients receive. Whether its saving providers time simplifying documentation or ensuring compliance this role is at the center of our providers lives. As an engineering leader at Headway you will be responsible for leading and growing the engineering pods behind our core provider experiences through people development strategic planning and hands-on technical support or guidance. You get to play a leading role in defining what and how these teams build setting up how the teams operate support and ultimately drive best-in-class user experiences that have a measurable impact on our ability to execute and meet the demands of a high growth startup.
This is a critical leadership role for Headway and our mission to make mental healthcare more accessible. By helping providers spend less time on administrative tasks and more time on care youll directly support both provider satisfaction and patient access.
Who you are
Were looking for experienced engineering team leaders and people managers who are relationship-obsessed drive results and enable their teams to build for technical excellence. As a Senior Engineering Manager at Headway you will work closely with Engineering Leadership Product Design and Business teams to help shape the future of the engineering organization. This is an exciting opportunity for a passionate mission-aligned engineering leader to make an immediate impact on our rapidly scaling engineering team.
- Lead and manage engineering teams of 12 engineers
- Ensure there is process and product alignment across your team
- Develop and grow your team through weekly 1-1s mentorship and feedback
- Work with and help develop aspiring engineering leaders within the engineering team
- Contribute to the broader company strategy and product roadmap
- Help build out our engineering team as the headcount grows from 120 to 175 through the remainder of the year
Below are additional experiences we think help engineering managers succeed at Headway:
- You have 5-7 years of experience as an experienced Engineering Manager concurrently leading multiple teams and/or managing managers
- You have 3-5 years of experience as a Software Engineer
- You have a strong product mindset and have built strong cross-functional relationships that drive optimal user experiences and build trust with users
- You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions
- You have a track record of building and leading high performing teams that have effectively delivered business outcomes through technical investments
- You have a track record of working well across teams and functions
- Its a nice to have if youve had prior experience with Python and React and working with AWS infrastructure
- Its a nice to have if youve had experience in health tech building user-facing products
- BS MS in Computer Science or related field
Our interview process
After you apply to Headway here are some details of what to expect during the interview process.
- Initial screen: Youll connect with someone in recruiting so you can learn more about the team Headways mission and exciting growth and we can get a better idea of your background.
- First rounds: Youll meet with an engineering leader on the team to go deeper into your team and people leadership experiences and complete one technical (systems design) interview.
- Final rounds: Youll meet team members across product and engineering leadership for multiple behavioral interviews leaving you with a fuller picture of what its like to work at Headway.
- References and the Offer: Our favorite part of the process! Well send over all of the details including specifics on employee equity and congratulatory messages from excited future team members!
Compensation and Benefits:
The expected base pay range for this position is $234600 - $276000 based on a variety of factors including qualifications experience and geographic addition to base salary this role may be eligible for performance-based variable compensation and an equity grant depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package including robust health and wellness benefits retirement savings and meaningful ownership opportunities through equity. Compensation decisions are made holistically ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity Compensation
- Medical Dental and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
#LI-AC1
We believe a teams strength is in its people and we cannot achieve this mission without a team that reflects the diversity of this problem across race ethnicity gender sexuality age national origin religion family status disability military status and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or receive other benefits and privileges of employment please inform the recruiter when they contact you to schedule your interview.
Headway employees work remotely across the US with the option to work from offices in New York City San Francisco and Seattle. Headway participates in E-Verify. To learn more clickhere.
Required Experience:
Manager
Employment Type
Full Time
