Member Representative I - Burnsville, MN

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.



Full time


Job Description:

$2500 Signing Bonus for new hires
**To qualify for the Sign-On Bonus applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application**

Why Choose a Career with the AAA The Auto Club Group (ACG)

Established brand that has been around for over 100 years. Our members know and trust us!
Branch Offices house travel membership insurance sales and support employees
You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14 million members.
Excellent Opportunities to Build a Career Path:

The Member Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:

Other Branch positions Field Insurance Sales Agent Travel Agent or
Other Departments such as:
Call Centers (ERS Sales and Service etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE of a Member Representative I

The Auto Club Group is seeking prospective Member Representative who can promote ACG products and services promote customer satisfaction and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch you will greet our customers and provide peace of mind by servicing their needs.

Provides sales and support services in person and by phone to Members including greeting servicing selling memberships member benefits awareness
Provides cashiering services
Provides administrative support to travel and/or Insurance departments including some outbound calling
Other duties as assigned
HOW WE REWARD OUR EMPLOYEES

Our Auto Club Group Member Reps earn a competitive hourly rate ($19.29 - $21.67) with a potential of earning sales incentives.
Member Reps can earn unlimited commissions on AAA Membership and Credit Card sales.
Corporate Incentive Plan Bonus every year dependent on performance.
3-5% Yearly merit raises dependent on individual performance.
Member Reps receive 100% backing from one of Americas most trusted brands to include paid training and career growth opportunities.
Career growth opportunity examples: Field Service Representative Insurance Sales Agent Travel Agent Performance Coach and Membership Development Specialist.
Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
401k Match up to 6%
Medical
Dental
Vision
Paid Time Off (PTO) 12 days for the first year 10 company paid holidays per year 3-5 CEO days per year and 2 Floating Holidays per year
Complimentary AAA Membership
Tuition Reimbursement - $5250 per year

WE ARE LOOKING FOR CANDIDATES WHO

Required Qualifications:

Education:

High School Diploma or equivalent
Work Experience:

Working in a customer focused environment
Providing customer focused service and timely solutions to problems
Microsoft Office applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
Successful candidates will possess:

Passion and enthusiasm for working with people
Basic mathematical calculations to accurately perform monetary transactions
Communicate effectively (verbal and written) with others in a work environment
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
Work under pressure in a high volume fast paced customer service environment
Schedule and Work Environment:

Schedule: Monday - Friday 8:30 AM - 5:30 PM

This is 100% an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.