Hospitality and Cafe Manager
Hospitality and Cafe Manager
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Job Description
Reports to:Chief Brand Officer
Department:Admin
Classification:Full-time Exempt
THE JOB
This role is responsible for overseeing day-to-day hospitality and caf operations at Thesis HQ ensuring a high-quality and consistent workplace experience. The position combines elements of facilities coordination caf service and internal event planning to support a welcoming organized and engaging environment for employees and guests.
Key responsibilities include managing the corporate office caf maintaining shared spaces coordinating internal events and serving as the primary point of contact for workplace hospitality. This role sets the tone for the in-office experience and plays a central part in fostering a positive and connected workplace culture.
IN THIS ROLE YOU WILL:
Manage the full weekly rhythm asthe sole in-house barista serving TuesdayThursday by preparing high-quality coffee tea and light refreshments; dedicate Mondays and Fridays to planning administration and enhancing the overall experience
Manage and maintain a welcoming caf space ensuring cleanliness organization and an inviting atmosphere
Oversee inventory management product ordering restocking equipment upkeep and adherence to food safety standards
Plan and coordinate food and beverage catering experiential details and hospitality needs for internal meetings and special events
Act as the primary point of contact for workplace hospitality greeting employees and guests and supporting a positive office experience
Support office culture through seasonal dcor music and thoughtful touches that enhance the day-to-day employee experience
Lead the planning and execution of internal events with an average of 12 events per month that may require working onsite until approximately 8pm
Collaborate and partner with the Facilities Manager on daily office operations including supplies mail vendor coordination and upkeep of kitchen areas coffee nooks and various areas of the office ensuring the cleanliness and maintenance of these spaces
Assist with facilities administration tasks such as food services vendor management and process improvements in partnership with the Facilities Manager
AS FOR EXPERIENCE YOU NEED:
6 years of experience in hospitality caf/barista work facilities events or office coordination
Current food handlers and OLCC certifications
KNOWLEDGE & SKILLS:
Strong interpersonal and communication skills with a focus on hospitality and client service
Ability to multitask stay organized and solve problems in a fast-paced environment
Skilled in anticipating client needs and delivering high-quality detail-oriented support
Proficient in Google Workspace Microsoft Office and general workplace technology
Knowledge of coffee preparation techniques including espresso machine operation and brewing methods
Understanding of event planning logistics timelines and vendor coordination
Strong attention to detail and a continuous improvement mindset
Ability to foster a welcoming professional environment for employees and guests
DEPARTMENT ORG
Reporting:This role reports to the Chief Brand Officer
Collaboration:This role partners with the Facilities Manager and engages with internal and external stakeholders
Leadership:This is an individual contributor role that serves as a central point of contact for hospitality at Thesis HQ
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the agency are available to address the following requirements:
This role is based onsite at our corporate office Monday through Friday
Using standard office equipment computers and related technology
Certain activities are performed in an environmentally controlled office setting subject to extended periods of sitting keyboarding and manipulating a computer mouse
Bending reaching lifting pushing and pulling up to 25 pounds
Travel is not anticipated for this role
EEO STATEMENT
Workplace equity is not a single checkbox.
Its a vital way of thinking working and moving through the world. At Thesis we prioritize diversity equity and inclusion. Youll see this in our hiring practices growth projects and workplace programs because our agency our work and our society are better when diverse perspectives come together.
Thesis is committed to the full inclusion of all qualified individuals. As part of this commitment Thesis will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact Thesis Human Resources as for more information.
VALUES
Be Lean Take Action:We believe in thinking big rolling up our sleeves and getting the job done. And while we love a good plan we believe in using process as an engine not a brake.
Say What You Mean Mean What You Say:Were all here to learn grow and evolve together which requires connecting conflicting and embracing. Honesty and ideas are welcome; ego is not.
Show Up Fully:We invite you to bring your whole self to work your perspective cultural background lived experiences while creating room for others strengths to complement your own. What makes you remarkable is welcome at Thesis.
ENCOURAGEMENT
Above all be hungry to learn and grow beyond this job description.
Research shows that women and people of color often only apply for jobs if they meet 100% of the qualifications. We understand experience can manifest in different ways and we want to hear about it.
We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. So please dont hesitate to apply. Wed love to hear from you.
Required Experience:
Manager
Employment Type
Full-Time
