Senior Data Program Specialist - Remote
Senior Data Program Specialist - Remote
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1 Vacancy
Job Description
The Senior Data Program Specialist plays a critical role in optimizing document workflows and data ingestion processes that support unemployment management services. You will handle complex document processing tasks resolving data-related issues and ensuring accurate processing of critical documentation. You will report to Experians Manager of Mail and Data Imaging.
Responsibilities:
Electronic Document Processing: Oversee and evaluate both indexable and non-indexable forms from clients and our teams including UI Claims Benefit Charges Tax Rate Notices Account Statements Garnishments Child Support documents.
Separation Notice Processing: Manage and process separation notices ensuring accurate indexing to C3 for use by analysts in resolving UI claims.
Exception Handling: Investigate and resolve issues identified during manual indexing such as missing SSNs mismatched SUI and employer name discrepancies.
Special Email Handling: Address non-standard email formats including encrypted messages and non-PDF attachments that cannot be processed automatically.
Document Retrieval: Retrieve and distribute PDFs from managed file transfer systems and fax platforms including ShareFile and CoreFax.
Document Routing Management: Ensure and secure delivery of UI-related documents to appropriate teams. Resolve issues with misdirected or misrouted documents.
Qualifications :
- Minimum of 3 years of experience in document processing data operations or a similar role
- Experience with unemployment management processes
- Proficiency with tools such as WinIndexer C3 ShareFile and CoreFax
- Experience resolving issues
- Experience collaborating with multiple teams/partners
- A helpful customer-focused attitude
- Associates or Bachelors degree in Business Information Systems or related field (or equivalent experience)
Additional Information :
Benefits/Perks:
- Great compensation package and bonus plan.
- Core benefits including medical dental vision and matching 401K.
- Ability to work remotely hybrid or in-office.
- Flexible time off including volunteer time off vacation sick and 12-paid holidays.
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
#LI-Remote
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
