Engagement Specialist - Mobile Crisis Response

Engagement Specialist - Mobile Crisis Response

Location: 1111 S Alpine Rd Rockford IL 61108

Scheduled Hours: 3pm-11pm Monday- Friday with rotating weekends as required.

Compensation: $39000.00-$41000.00 annually ( commensurate with experience.)

Position Summary

The Engagement Specialist will collaborate with local law enforcement social service agencies and various NYAP departments to offer solutions that utilize the Whole Person Approach to wellness. Specialists are expected to work on-scene conduct mental health assessments engage in de-escalation make appropriate referrals and conduct follow-up services as needed.

Working At NYAP:

NYAPs commitment to doing what isbestfor children youth and their families is a core unwavering value evidenced across all aspects of our work.

• 22 Paid Days Off Each Year.
• Plus 11 Paid Holidays Per Year.
• Medical Dental and Vision benefits for you and your family.
• Retirement-matching 401(k).
• Milestone Work Anniversary Awards.
• Peace Leave Benefit.
• Parental Leave
• Summer Hours to encourage work-life balance.
• Excellenttraining continuing education and leadership developmentopportunities
• Student Loan Repayment assistance.
• Tuition Assistance.
• Flexible schedule
• Mileage reimbursement

Benefits listed are for eligible employees as outlined by our benefit policy.

Responsibilities:

The Engagement Specialist position may include the following as well as other duties assigned:

• Perform all work in a manner consistent with the National Youth Advocate Programs mission values and philosophies.
• Provide live crisis support for those at imminent risk of suicide those in need of immediate resources; or those in need of emotional support.
• Provide crisis intervention emotional support or transportation services for parents youth and adults.
• Establish rapport with crisis hotline callers in a non-judgmental and calm voice.
• Engage clients in services.
• Assess the clients strengths and immediate needs for supportive services.
• Contact first-responders if the caller is at imminent risk of suicide.
• Schedule appointments for intake and outpatient follow-up care.
• Provide transportation when needed.
• Administer groups and training for support staff.
• Completes all follow-up care and home visits within the required time limits.
• Reassess safety and provide referrals for behavioral health and other needed services.
• Performs other duties as requested.

Minimum Qualifications

• High School Diploma or GED.
• Lived experiences as members of the populations we serve.
• An awareness or acceptance of the NASW Code of Ethics.
• Is committed to serving the underserved with dignity compassion and respect.
• Is an effective and efficient communicator.

• Proficient use of desktop and laptop computers smartphones and tablets printers fax machines and photocopiers as well as software including word processing spreadsheet and database programs.
• Minimum automobile insurance coverage of $10000/$300000 bodily injury liability

Other Skills

• Established relationships with stakeholders and other community partners.
• Leadership experience in community engagement activism or organizing.
• Administrative or supervisory experience.

Driving and Vehicle Requirements

• Valid drivers license
• Reliable personal transportation
• Good driving record
• Minimum automobile insurance coverage of $10000/$300000 bodily injury liability

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures socioeconomic ethnic religious and racial backgrounds.

We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children youth and families.

If this describes YOU please apply today!

Equal Opportunity Employer including disability/veterans.