Manager, Sales Delivery, North America Visa Direct
Manager, Sales Delivery, North America Visa Direct
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Salary Not Disclosed
1 Vacancy
Job Description
Visa Direct is a money movement solution that Visa provides to clients (issuers acquirers processors merchants and service providers) to facilitate domestic and cross-border fund transfers/disbursements using debit card credentials bank account information or digital wallet addresses around the world. In the U.S. Visa Direct supports pull and push money movements i.e. Original Credit Transaction (OCT) and consumer and business applications including real-time bank account funding (AFT) person to person (P2P) transfer person to micro-business transfer (e.g. payments to landscaper) and funds disbursement (e.g. insurance claim disbursements). Currently the NA push payments market globally is estimated to be a 13T opportunity and there is 700B in cross border payments originating from North the past years we have invested in establishing competitive payment rails and superior market readiness and we are now ready to focus aggressively on cross border growth.
Manager Sales Delivery North America Visa Direct is accountable for tracking and managing client launches shortening time to revenue scaling programs to revenue expectations and ensuring newly signed clients are supported from contract signing through program scale.
This is a cross- functional role so organizational savvy and interpersonal skills are critical as we interface with specialized product account executive client consulting marketing corporate communications legal and finance teams to coordinate the end goal of achieving aspirational objectives. We are looking for a highly driven relentless and client-savvy self-starter has a proven track record of success in fast paced environments with demanding timelines who can deliver on our aggressive launch and revenue goals.
Essential Functions
- Develop customized onboarding and go-to-market plans in collaboration with clients to deliver on clear launch timelines and milestones aligned with contract commitments
- Track responsibilities across clients sellers account managers and solutioning and implementation teams to drive launches and status of overall team success for executive monthly reports
- Support the implementation of client best practices on monetization digital user experiences and marketing initiatives to support clients to drive end user adoption and market expansion
- Operationalize the client sales delivery playbook and disseminate learnings to the team and frontline sellers/sales delivery professionals
- Optimize existing or create/remove internal processes for tracking onboarding effectiveness to reducing launch timelines to streamline speed to revenue
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications:
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
Self-starter with a bias toward action and proven track record for successfully developing building launching and commercializing domestic and cross-border payment products that delight customers.
Strong background of client/partnerships management sales and or business development preferably with banks and Fintechs
Strong empathy for customers and understanding of value drivers in recurring revenue business models
High impact leadership skills including setting a clear vision and strategy motivating and coaching others driving urgency and results.
Deep go-to-market knowledge and experience implementing and measuring operational metrics leveraging data to identify trends in customer satisfaction and retention risk
Excellent problem-solving skills with a strong focus on clients
Demonstrated thought leadership and the aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results
Possess a high level of professionalism and leadership skills to build business relationships trust and respect with business partners and suppliers
Strong team player self-motivated and the ability to work independently at coordinating cross functional activities obtain buy-in and elevate issues at critical junctures appropriately
Excellent communication skills including verbal written and presentation necessary
Strong collaboration and influence skills to effectively lead cross-functional teams to drive deliverables projects and engagements to completion
Deep knowledge in consumer business and merchant banking and according payments flows and systems
Work Hours:
Incumbent must make themselves available to support clients/partners in NA time zones.
Additional Information :
Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 132300.00 to 191800.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
