IT Systems Administrator-DA's Office

This is an internal job posting. Only former Multnomah County employees on an active recall list may apply for this opportunity through this site.

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

Department:

Job Type:

Exemption Status:

Closing Date (Open Until Filled if No Date Specified):

The Opportunity:

This Work Matters!

Are you an experienced systems administrator with a passion for public service Bring your expertise to Multnomah County where you will directly support the nationally recognized Multnomah County District Attorneys office.

The IT Systems Administrator provides technical assistance and support for strategic enterprise computer systems and related system software and hardware components; performs a variety of complex systems analysis duties in the installation testing and maintenance of hardware and software; ensures that the enterprise system is operating efficiently; and performs a variety of related technical tasks. This position will focus primarily on supporting the Multnomah County District Attorneys Offices systems and applications. You may also provide training mentoring and guidance to junior staff members.

Who We Are

Multnomah County IT and MCDA IT are two of the most innovative government IT organizations in the nation dynamically aligning themselves with emerging industry trends. We are a group of creative smart and talented people who foster an inclusive environment of collaboration and fun. Our strength is the diversity of our people.

This position is located at the Multnomah County Central Courthouse 1200 SW 1st Avenue Suite 6200 Portland Oregon 97204. The work schedule is hybrid.

As a IT Systems Administrator you will be responsible for the following but not limited to the primary job duties:

System Administration:

• Applies a level of knowledge of enterprise-wide systems administration to determine optimal system software configuration hardware/software compatibility operating system software and enhancements for physical servers virtual machines client-server and cloud based computing systems.

• Uses judgment creativity and sound technical knowledge to research recommend procure implement develop and maintain mission critical IT solutions including training and supporting end users and other IT staff as needed.

• Mission critical software currently supported by this position include: CRIMES Alfresco DMS MS Exchange MS Active Directory MS SQL Server Clearswift MS Print Server FTP server MS RDS servers MS File Share Kofax Crystal Reports Enterprise ServiceDesk SCCM and MS Domain controllers.

System Diagnostics Support and Documentation:

• Performs high level system diagnostics including virtual server and desktop operating system environments; supports the virtual private network configuration and maintenance of routers and switches and data circuit monitoring.

• Manages change control for all department-owned IT systems and acts as a change control liaison for county and court-owned IT system changes.

• Design architect and implement software and hardware solutions and the associated recovery capabilities; and evaluate long-term requirements and perform overall system planning for assigned products.

• Research evaluate test and implement new operating systems or systems software packages; oversee new hardware and software installation and upgrades and support activities with internal and external staff and vendors; and identify and recommend new technologies that may be utilized in order to reduce infrastructure costs and meet or exceed customer needs.

• Effectively work with service providers prioritize project deliverables and determine implementation approaches; and evaluate customer needs identify and propose solutions to meet requirements and ensure compatibility with existing systems.

Technical Analysis and Systems Administration:

• Provide technical assistance and support for strategic enterprise servers and midrange computer operating systems.

• Perform a variety of complex systems analysis duties in the design development implementation and maintenance of various computer hardware and software applications.

• Detect isolate and resolve complex technical system problems; provide timely and effective level 3 support.

• Create and modify scripts in a variety of languages (VBScript Unix shell PowerShell etc.).

• Review evaluate and analyze new or updated software or operating systems; confer with staff and vendors; design and recommend modifications to existing systems.

System Security:

• Develops implements monitors and maintains integrated programs (data security firewall and web security authentication systems backup systems intrusion detection systems) to protect the longevity stability and confidentiality of County information resources.

• Creates and implements disaster recovery plans including documentation and training as needed customized for different targeted audiences including IT staff department leadership and end users.

Most vacancies in the District Attorneys Office are full-time however this list may be used to fill part-time temporary limited duration and on-call openings. If you are interested in joining our team of dynamic individuals we strongly encourage you to apply!

TO QUALIFY:

We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications review our overview of the selection process page.

Required Minimum Qualifications / *Transferable Skills:

• Equivalent to a bachelors degree from an accredited college or university in information technology or a closely related field. (Additional experience may substitute for education.) AND

• One (1) to four (4) years of experience that demonstrates the ability to perform the duties of the postition.

• Professional knowledge of Microsoft server and workstation security and hardening techniques.

• Professional knowledge in the administration of Google Workspaces.

• Professional skill in the administration of Windows Server Operating Systems.

• Professional skill in the administration of Windows 11 Desktop Operating System.

• Working knowledge of the administration of Windows Server Virtual Machines.

• Working knowledge of networking technologies.

• Working knowledge of using scripting tools (Powershell Perl Python).

• Professional skills in the administration of MDM and iOS devices.

• Professional knowledge of Microsoft Active Directory including Group Policy administration.

• Working knowledge of Microsoft SCCM and/or InTune.

Required Knowledge Skills and Abilities (KSAs):

• Candidates must successfully pass a thorough criminal background check and post -offer urine drug screen.

During the interview process you will be asked to sign a disclosure statement about the arrests and convictions of immediate family members and close relations pursuant to our policy regarding Outside Associations. Immediate family is defined to include parents spouse spouse equivalent brother sister children grandparents or any individual where the relationship is close or intimate or a roommate. An answer of Yes to any Outside Associates will not automatically disqualify an applicant.

*Transferable skills: Your transferable skills are any skills you have gained through education work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation:

The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of application materials for minimum qualifications. We may send out additional supplemental questions to identify those highest qualified.

• Oral in-person Technical Exam

• Consideration of top candidates

• Background and reference checks

Note: Please be mindful of checking your email inbox for messages upon submitting your application. You may be emailed requesting additional items from the Recruiter or hiring manager. If a response is not received in a timely manner your application may not be considered.

Required: The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.

1. An online application and/or resume demonstrating you meeting minimum qualifications (Please be sure your resume includes the following for each employer: name of employer location dates of employment your title and a brief summary of your responsibilities.)

2. A cover letter addressing:

• Why you are interested in the position AND

• How you meet the required minimum qualifications for this position (Detailing how your experience and training qualifies you for this role. Please be specific about your experience as it relates to the Essential Job Functions To Qualify and Specific KSAs sections above.)

Note: The application resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview Essential Job Functions and To Qualify sections of the job announcement. Please be thorough as these materials will be scored and determine your eligibility for an interview.

ADDITIONAL INFORMATION:

Type of Position: This hourly union-represented position is eligible for overtime.

Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include :

• Health insurance (medical dental vision Rx through Cigna Moda Health or Kaiser Permanente).

• Qualify for a defined benefit pension after five years of vesting; we pick up the employees share of the retirement contribution (6% of subject wages).

• Generous paid leave (vacation sick parental bereavement military etc.)

• Life insurance short-term and long-term disability insurance

• Optional deferred compensation and flexible spending accounts

• Access to a free annual Tri-met bus pass

• Access to wellness resources

Serving the Public Even During Disasters:

Everyday Multnomah County staff work together to serve as a safety net for our communities. During a disaster this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather natural disaster or other types of community emergency responses. During these emergency responses while typically there begins with a call for volunteers County employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information please visit the Disaster Service Worker Information page.

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions

Recruiter: