Office Assistant
Office Assistant
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Job Description
Office Assistant
Sheet Metal Air Rail & Transportation Local Union No. 20 Indianapolis IN
Be the Friendly Face That Connects Our Union Family
Are you someone who thrives on helping others and keeping things organized Join Local Union No. 20 and become an essential part of a team that serves 4500 active and retired members across Indiana. Your administrative skills will directly support hardworking union members and their families every day.
Why Youll Love Working Here
Competitive Compensation & Outstanding Benefits
Hourly Rate: $21.76/hour (commensurate with experience)
100% Employer-Paid Health Benefits (full coverage for you)
100% Employer-Paid Retirement Benefits (secure your future)
Paid Time Off and Paid Holidays
Full-Time Stability with room for professional growth
Meaningful Work Environment
Direct Member Impact: Every task you complete helps a union member or their family
Supportive Team: Work closely with the Office Manager in a collaborative setting
Professional Growth: Learn new skills while building a career in labor relations
Community Connection: Be part of an organization with deep Indianapolis roots
What Youll Do
As our Office Assistant youll be the first point of contact for thousands of members seeking support and information. Your organizational skills and friendly demeanor will keep our office running smoothly while ensuring members receive exceptional service.
Your Daily Impact
Member Services: Provide friendly professional customer service via phone email and in-person visits
Financial Processing: Handle incoming union dues with accuracy and attention to detail
Digital Management: Update and maintain the union website in coordination with leadership
Record Keeping: Maintain accurate organized member records and databases
Communication Support: Prepare correspondence reports and important member communications
Special Projects & Events
Meeting Coordination: Support Board meetings and union events from planning to execution
Administrative Excellence: Prepare agendas take detailed minutes and distribute materials
Office Operations: Manage office supplies coordinate vendor relationships and maintain an organized workspace
Compliance Support: Assist with document preparation for audits and regulatory requirements
What Were Looking For
Required Qualifications
Education: High school diploma or equivalent
Experience: Proven background in administrative or office assistant roles
Technical Skills: Proficiency in Microsoft Office Suite and database management
Communication: Excellent verbal and written communication abilities
Preferred Qualifications
Associate Degree in any field
Customer Service Experience in a professional environment
Multi-tasking Expertise with strong deadline management skills
Personal Qualities That Matter
Member-Focused: Genuine desire to help people and solve problems
Detail-Oriented: High standards for accuracy and organization
Professional Discretion: Ability to handle confidential information appropriately
Adaptable: Comfortable learning new systems and processes
Team Player: Collaborative approach with positive attitude
Fast Learner: Retention of newly learned skills and procedures
About Local Union No. 20
Located on Indianapolis northeast side were more than just a union officewere the hub of support for sheet metal air conditioning rail and transportation workers throughout Indiana. Our team provides:
Statewide Member Services for 4500 active and retired members
Administrative Coordination with regional and national affiliates
Professional Support for workers building Americas infrastructure
Community Connection through decades of Indianapolis presence
When you join our team youre not just taking a jobyoure becoming part of a labor tradition that has supported working families for generations.
Ready to Make a Difference
This isnt just another administrative role. Its an opportunity to be the helpful voice and organized presence that union members count on. Every phone call you answer every record you update and every problem you solve makes a real difference in someones working life.
Sheet Metal Air Rail & Transportation Local Union No. 20 is an affirmative action employer committed to diversity and inclusion. We encourage applications from all qualified candidates regardless of gender race ethnicity age sexual orientation marital status religion or disability.
Join a team where your administrative excellence serves a greater purposesupporting the hardworking men and women who build and maintain Americas infrastructure.
Employment Type
Hourly
