Training Manager - Washington Hilton
Training Manager - Washington Hilton
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$ 80000 - 90000
1 Vacancy
Job Description
Washington Hilton is looking to welcome a Training Manager to join the team!
The Washington Hilton which has 1107 rooms is located less than 2 miles away from The White House and National Mall.
The ideal candidate holds 3 years of recent experience in an Operations Management role within hospitality. Must have strong training background and be able to work the varying shifts. Previous Hilton experience is a plus!
Shift Pattern:Full Availability (weekday weekends and holidays) AM/MID/PM shifts
Salary Range:$80000 - $90000 yearly
Medical Insurance Coverage Available for you and your family.
The BenefitsHilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
What will I be doing
As a Training Manager you would be responsible for overseeing and managing training initiatives and related programming in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Develop plan coordinate and implement training programs in accordance with current standards including but not limited to harassment-free workplace diversity new team member orientation departmental training communication leadership service and train-the-trainer training.
- Plan and conduct meetings with department managers trainers and team members to review performance trends to develop action plans and to recognize achievement
- Review analyze and assess hotel training initiatives and programs and develop or research training solutions to make recommendations to address specific hotel needs
- Track input maintain and audit all individual team member training records utilizing designated systems and programs
- Perform initial screening interviews with and assess qualifications of candidates in relation to open positions
- Oversee and monitor all departmental training programs including but not limited to alcohol awareness food safety job skills checklist educational assistance etc.
- Develop and distribute the annual training calendar compile and distribute periodic reports and measurements related to training activity and return on investment
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
#LI-LT1
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
