Supervisor, Credit Application Processing
Supervisor, Credit Application Processing
Posted on :
01-08-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
01-08-2025
Job Description
At TreviPay we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options TreviPay brings 40 years of experience serving leaders in manufacturing retail and transportation.
Every day TreviPay employees are challenged and empowered in a supportive collaborative entrepreneurial environment.
The Supervisor Credit Application Processor position will serve as a trusted and integral part of the organization responsible for supervising a team of application processors within the credit & risk department where areas of focus broadly address risks associated with new client and customer onboarding existing client and customer account risk management application processes decision systems analytics and risk reporting for a global B2B trade credit operation.
This role plays a critical part in ensuring that workflows are executed accurately efficiently and in compliance with internal policies and external regulations. As an experienced leader within the company they routinely interact with customers and program clients identify issues and drive solutions toward business optimization.
Key Responsibilities:
Oversee daily operations of the Application Processing team including workload management quality control and adherence to service-level agreements (SLAs).
Serve as the first point of contact for escalations and complex cases.
Train coach and develop team members to ensure consistent performance and professional growth.
Conduct regular team meetings performance reviews and provide real-time feedback and support.
Ensure that credit applications increases and modification requests are reviewed for completeness and accuracy before routing to Underwriting.
Collaborate with internal teams (e.g. Underwriting Accounts Receivable Account Management) to resolve issues and streamline processes.
Enforce documentation standards and internal case-handling procedures.
Perform periodic audits on application cases to ensure data integrity and regulatory adherence.
Support communication with internal and external stakeholders to ensure timely resolution of cases.
Requirements:
Minimum 3 years of relevant experience in financial services credit operations or application processing ideally in a client-facing role
At least 1 year in a team lead supervisory or mentoring role.
Strong understanding of credit application workflows customer communication and documentation standards.
Demonstrated ability to manage priorities in a fast-paced deadline-driven environment.
Strong communication skills both written and verbal to effectively engage with internal and external stakeholders.
Proficient in Microsoft Office Suite (Excel Word Outlook)
Strong attention to detail and ability to review documentation for accuracy and completeness.
Comfortable working in a team-oriented environment and building cross-functional relationships.
Preferred Qualifications:
Experience with CRM or credit systems
Working knowledge of financial statements corporate structures and commercial customer types (e.g. government education public/private enterprises).
Experience collaborating with Underwriting teams.
Continuous improvement mindset and experience with process optimization.
Fluency in additional languages is highly desirable
Why you will love working at TreviPay
Competitive salary
Paid parental leave
Generous paid time off
Medical dental vision FSA Life/AD&D long and short term disability
401K matching
Employee referral program
At TreviPay we believe:
in saying yes to unique and challenging requirements
empowered team members are creative team members
our products make the customers day just a little bit better
work/life balance makes us all more effective
TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.
Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contactto request an accommodation.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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