Program Support Technician (Driver License Compliance)
Program Support Technician (Driver License Compliance)
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Job Description
Title: Program Support Technician (Driver License Compliance)
State Role Title:Admin and Office Spec III
Hiring Range:$43050 - $49507.50
Pay Band: 3
Agency: Department of Motor Vehicles
Location:Richmond VA
Agency Website:
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Motor Vehicles (DMV) is hiring a Drivers License Compliance (DLC) Program Support Technician. This position processes high-volume requests related to driver history court orders and legal documents including time-sensitive documents. This position is responsible for evaluating documents and driving records to ensure compliance with motor vehicle laws reviewing and processing court orders and interacting with DMV service centers courts Virginia Alcohol Safety Action Program (VASAP) attorneys and other work centers to provide information and clarification on statutory or administrative requirements. Additionally the technician oversees the Driver Improvement Program ensuring accurate processing and record-keeping in alignment with DMV policies.
The Virginia Department of Motor Vehicles (DMV) headquartered in Richmond Virginia serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered additionDMVserves many businesses including dealers fuel tax customers rental companies driving schools other state agencies local governments and non-profit upon five fundamental core values: Trustworthiness Respect Accountability Integrity and Teamwork (TRAIT). We dont just talk about our core values. We live them!
Minimum Qualifications
The successful candidate will have:
Strong communication skills for interacting with courts law enforcement attorneys and DMV personnel.
Proficiency in Microsoft Office for document processing and record updates.
Problem-solving skills to resolve inquiries and ensure accurate legal document processing.
High attention to detail with the ability to manage multiple high-volume tasks accurately.
Additional Considerations
Familiarity with legal terminology court procedures and their impact on driver records.
Knowledge of motor vehicle laws and DMV policies for interpreting legal documents.
Experience with DMV systems (e.g. OnBase CSS) and handling sensitive information.
Experience working in a DMV or similar governmental setting.
Experience processing legal documents and handling confidential information.
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.
All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check driver record check and background investigation if applicable.
As a condition of employment the DMV will be alerted of any convictions for moving violations including license suspension.
Submission of an online application is required. DMV does not accept applications resumes cover letters any other format. When applying for jobs please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact for assistance.
Minorities individuals with disabilities Veterans and people with National Service experience are encouraged to apply. EEO/AA/TT.
Contact Information
Name: DMV Employment
Phone:
Email:
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Required Experience:
IC
Employment Type
Full-Time
