Resident Engagement and Caseload Officer
Resident Engagement and Caseload Officer
Posted on :
31-07-2025
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1 Vacancy
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Job Description
3 months contract with a local authority
Job Purpose
- The posts are responsible for supporting Islington residents to secure good and sustained paid employment through providing advice information employer engagement and practical medium term support. The post holders will usually be attached to a specific sectoral team within the iWork service supporting officers to source candidates from the widest possible talent pool within the Islington community by engaging and informing our residents about the opportunities offered by the specific sectors and assessing residents fit with the requirements of the employers
Key Duties/Accountabilities
- Build and maintain an effective working relationship with residents who meet the criteria for casework support by engaging in outreach and promotional activities:
- Adults living in Islington over the age of 18 who could be suitable for or are already interested in the sector you are promoting
- Adults living in Islington over the age of 18 who are unable to access the employment support they need.
- All residents you caseload must be interested in gaining some paid employment.
- Contribute to and support the ongoing development and delivery of the ambition of the Inclusive Economy and Jobs Directorate and the iWork service:
- Demonstrating and ensuring wider commitment to the principles of an Inclusive Local Economy and a council employment service -partnership working strength-based practice and working collaboratively with Islington Working providers and other partners.
- Supporting the leadership and wider team to promote the vision and principles of Inclusive Economy and Good Work - to staff partners and communities - adopting a creative solution focused approach to overcoming obstacles and challenges and ensuring that the work of the team contributes to building a more inclusive local economy where all residents are supported to contribute to the labour market.
Essential Experience Required
- Experience of work with people who face multiple barriers to engaging in the labour market
- Experience of working with a diverse range of people including those who require specialist support or advocacy
- Experience of working with employers and identifying the skills required for vacancies promoted
Essential Qualification Required
- 5 GCSEs A C grade including Mathematics and English or equivalent experience in a housing social policy or a related work area.
Additional information to note
- Working Hours: 35 hours per week
- This role will require you to obtain an Enhanced satisfactory clearance from the Disclosure and Barring Service
The role closes soon apply ASAP.
Requirements
Requirements:
- Experience of work with people who face multiple barriers to engaging in the labour market
The posts are responsible for supporting Islington residents to secure good and sustained paid employment through providing advice, information, employer engagement and practical medium term support.
Education
5 GCSEs A C grade including Mathematics and English or equivalent experience in a housing, social policy or a related work area.
Employment Type
Full Time
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