Service Advisor
Service Advisor
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Job Description
At Steele Auto Group we believe work should mean more. Here youre not just doing a job youre a part of something bigger. Were proud to deliver the Best Customer Buying Experience. At the core of it all is our people where Everything We Do is Driven by You; your passion your purpose your potential.
County Mazda is on the hunt for a Service Advisor to go the extra mile!
391 Westville Rd New Glasgow NS B2H 2J6
Hourly Wage Range: $19.65 $23.00 Plus Performance Bonus
County Mazda is one of the premier Mazda dealerships in Canada and it is our number one priority to continue to provide top notch customer service. We need you to join our team as a Service Advisor and help every client feel confident in their choice. It is our goal to keep our vehicles in pristine conditions and it all starts with you. Join the team today and start your journey towards excellence.
Key Responsibilities
- Greeting customers assessing vehicles providing estimates and coordinating appointments.
- Provide an extraordinary customer experience welcoming guests with professionalism and enthusiasm.
- Listen actively to customer concerns and handle each situation appropriately.
- Verify warranty and service coverage ensuring customers understand their options clearly.
- Develop accurate service estimates communicating costs for parts labor and materials.
- Prepare detailed repair orders - documenting vehicle symptoms necessary services and technician recommendations.
- Maintain strong customer relationships keep the customer in the know every step of the way!
- Keep up with any manufacturer training on an as need basis.
What You Bring:
- Previous Service Experience A minimum of 1 year in a customer focused role required.
- Professional & Friendly Approach A customer-first mindset with a warm and welcoming demeanor.
- Strong Communication Skills You create trust and long-term relationships effortlessly.
- Detail-Oriented & Organized You efficiently manage service details schedules and follow-ups.
- Valid Drivers License With an acceptable drivers abstract.
Why Join Steele Auto Group
At Steele Auto Group we dont just offer jobs we build careers that inspire. Join a team where youll be empowered to exceed expectations and develop your full potential.
Prestigious Brand Premier Experience Work with a high end luxury brand and top notch team.
Flexible Health & Dental Benefits Choose from six cost-shared options.
Career Growth We promote from within and invest in your future.
Employee Discounts On vehicle purchases parts and service.
Retirement Savings Plan Employer matched up to 4% (5% after 5 years).
Community Engagement Be part of a company that gives back.
Fast-paced Professional Culture Luxury meets high performance.
Mental Health & Wellness Support 24/7 confidential support for you and your family through our Employee Family Assistance Plan (EFAP).
Steele Auto Group is more than just a workplace its a place where your talents are recognized your growth is championed and your potential is limitless. We believe in building careers not just filling roles which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success and were proud to foster a workplace thats fair inclusive and full of opportunity for everyone.
Our Purpose: Inspiring people to drive positive impact; through every interaction every vehicle every journey.
Apply now and start your career today!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
