Multi County Mobility Mentor
Multi County Mobility Mentor
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USD 50000 - 55000
1 Vacancy
Job Description
YWCA KNOXVILLE & THE TENNESSEE VALLEY
Position Title: Multi County Mobility Mentor (Knox Sevier Blount)
Supervisor: Director of Social Services
Job Type: Full-Time (37.5 hours weekly) Hourly (non-exempt)
Overview:
YWCA Knoxville & the Tennessee Valley is on a mission to eliminate racism and empower women across East Tennessee. Every day we put this mission into action through life-saving and life-changing programs that support women children and families in six in the values of peace justice freedom and dignity we work to create inclusive systems that strengthen and transform communities. We are a dynamic mission-driven organization that values innovation collaboration and continuous growth. Join a passionate team thats making a lasting impact in the lives of those we serve!
The Mobility Mentor will provide support knowledge and resources needed for moving families from dependency to self-sufficiency in 18-36 months. Through the United Way of Greater Knoxvilles East Tennessee Collaborative (ETC) the Mobility Mentor will carry a caseload of up to 25 families and provide holistic family-focused services using Economic Mobility Pathways (EMPath)s Bridge to Self-Sufficiency model. The preferred candidate will have experience working with underserved populations and have extensive knowledge of the systems and barriers in place relating to housing finances career education childcare healthcare and other areas specific to individualized needs.
This is a temporary position with no guarantee of renewal. The grant-funded contract is in place through October 31 2026.
Duties and Responsibilities:
- Using knowledge of YWCA programs and policies promotes YWCA Knoxville and the Tennessee Valleys Mission Statement in the community and interacts with other YWCA personnel volunteers and staff to meet the goals of the program. Participates in YWCA activities as required.
- Recruits develops and maintains positive relationships with community partners. Ensures successful execution of programming in alignment with program design.
- Develops a relational family-focused strategy with the outcome of increasing self-sufficiency education and economic mobility of families with children.
- Works closely with families on their journey to self-sufficiency through coaching and goal setting.
- Conducts intake assessments and administers evaluations to monitor and document each familys progress.
- Keeps thorough and organized documentation of caseload efforts and executes accurate data collection to ensure effective data-driven program implementation.
- Works in partnership with the ETC Mobility Mentor Lead and Mobility Mentors from other partner organizations to provide wrap-around services and support.
- Participates and supports the Mobility Mentor Leads efforts to develop and facilitate programs and community groups to enhance families social capital.
- Ensures fidelity to the ETCs contracted services models of care coordination and compliance with all State grant regulations and requirements.
- Works with the ETCs EMPath trainers to engage in ongoing professional development.
- Attends scheduled staff and agency wide meetings and weekly supervision with direct supervisor.
- Assists the Chief Program Officer in special projects as requested and understands flexibility is a key component of the position.
- Assures that confidentiality is maintained regarding all client information and agency proprietary information including but not limited to record storage organization and maintenance in compliance with VAWA HIPAA and other confidentiality policies laws and requirements.
- Requires occasional weekend and evening hours for care coordination based on availability of participating families.
- Other duties as assigned.
Compensation and Benefits
Salary: $ commensurate with experience
Schedule:
- 37.5 hours per week
- Monday through Friday 8:30 AM to 5:00 PM (30-minute unpaid lunch break)
- Occasional evening and weekend hours required for events donor engagement and care coordination of clients.
Location:
- Primary office at 420 W Clinch Avenue Knoxville TN
- Includes periodic work at sites in East Knoxville and Oak Ridge
- Community locations as needed by clients
Benefits Include:
- Comprehensive health dental and vision insurance
- Short-term disability long-term disability plus life insurance
- Access to an Employee Assistance Program (EAP)
- Eligibility for Public Service Loan Forgiveness program
- Competitive retirement plan with employer contribution
- Generous paid time off including vacation sick leave mental health days 10 holidays and office closure between Christmas and New Years
YWCA is an Equal Opportunity Employer and United Way Community line with our mission YWCA is a safe and welcoming environment for clients partners and employees. We actively pursue diversity in our team members and are committed to personal and professional growth in areas of racial and social justice including racial equity justice and healing; gender identity and sexual orientation; religion; immigration; and intersectionality. Women historically excluded populations individuals with disabilities and veterans are encouraged to apply.
TO APPLY: Please apply online here or send a cover letter and resume (including references) to:
HR Department
YWCA Knoxville
420 West Clinch Avenue
Knoxville TN 37902
Email:
Preferred Qualifications:
- Passion about working in an organization that values and promotes antiracism diversity equity and inclusion. Embraces and actively promotes an inclusive and equitable work environment for all.
- Strong attention to detail excellent judgment and the ability to work without close supervision.
- Minimum education for this position is a masters degree in social work counseling or a related field of study. Candidates with a bachelors degree in a related field and 5 years of experience may be considered. Lived experience relevant to this role may also be considered in lieu of educational experience.
- Experience providing case management trauma-informed and trauma-responsive models.
- Experience working with low-income families familiarity with social and public services local housing resources financial empowerment and services for children.
- Strong writing and communication skills.
- Ability to work with diverse populations.
- Requires skills and life experiences that indicate sensitivity to domestic and sexual violence and individuals with significant barriers.
- Must be able to maintain a flexible schedule.
- Requires possession of organizational numerical communication computer interpersonal leadership and supervisory skills.
Employment Type
Full-Time
