Global Consumer Affairs Analyst

No Relocation Assistance Offered
Job Number#168242 - Overland Park Kansas United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

At Hills we have a purpose. Every day around the world we transform the lives of millions of pet families through pioneering innovation amazing nutrition and the best and brightest people. If youre interested in work that matters fueled by passion for pets we invite you to apply.

Founded more than 75 years ago with an unwavering commitment to pet nutrition Hills mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition thats a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand knowledge is our first ingredient with 220 veterinarians PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.

We are seeking a Global Consumer Affairs Analyst who will provide all technology support to Global Consumer Affairs including global computer system telecommunications and internet technical and executional support and ensures technical assessment and advice to subsidiary operations. They provide strategic inputs towards developing the worldwide approach to these technologies and executes them in compliance with Colgate and governmental regulations and standards and ensures their deployment and use effectively.

What You Will Do:

• Administering the global consumer documentation database and related security and content administration
• Authoring technology SOPs globally in compliance with governmental regulations and corporate standards including data privacy system security and records retention.
• The safe and compliant use of all technology
• Ensuring smooth functioning of all technology and support to operating units where needed.
• Ensuring that telecommunications strategies including Electronic Call Routing (ECR) and Interactive Voice Response (IVR) platforms for internal operations are supported globally as needed.
• Functioning as technology liaison to outsource partners to ensure outsourced operations are able Acting as liaison with GIT resources to ensure smooth operations and deployment of technology
• to access and use CP technology appropriately.
• Ensuring optimal consumer experience interfacing with corporate and branded websites and technology platforms.
• Leading technology strategy for the Hills organization ensuring it is aligned with CP Global Consumer Affairs technology strategy and planning and executing technology driven work and projects
• Understanding the business needs and ensuring that technology available meets business needs effectively and efficiently to ensure optimal consumer experience and alignment with global and corporate strategies
• Performing all system content administration and maintenance including enabling and disabling users performing all system changes reporting and build of dashboards as needed and troubleshooting system issues
• Interacting with technology vendors as needed

Required Qualifications:

• Bachelors Degree in Computer Science or relevant field
• 5 years of technology related experience required.

Preferred Qualifications:

• MBA or Master Degree in a relevant field is preferred.
• Experience in Consumer Affairs and/or Information Technology Telecom or related fields.

Compensation and Benefits
Salary Range $85000.00 - $115000.00 USD

Pay is determined based on experience qualifications and location. Salaried employees may also be eligible for discretionary bonuses profit-sharing and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package including medical dental vision basic life insurance paid parental leave disability coverage and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employees hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions please click here.

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