Associate Field Service Technician

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This Position reports to:

In this role you will be responsible for Demand Field Service in Process Automation Energy Industries Service.

DCS Associate Field Service Technicians perform service in accordance with ABB standard processes quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams supporting the technical point while delivering quality service.

As a DCS Associate Field Service Technician in Phoenix AZ you will be required to work independently and as part of a team based on customer/contract requirements.

The work model for the role is: Remote

This role is contributing to the Process Automation Energy Industries Division.

You will be mainly accountable for:

• Support site service to ensure safe and efficient plant operation utilizing the ABB S-Plus Distributed Control System.

• All periodic routine preventive maintenance and shutdown support will be supported by you as part of your role (ABB Senior Technical and Advanced Services will provide lead support until your training period is complete).

• Help troubleshoot low complexity to medium complexity tasks associated with the distributed control system hardware software issues and manage technical support requests on the customers behalf to optimize system performance.

• Suggest ABB solutions to enhance system performance and expand scope of value-add service to the existing contract.

Our team dynamics
You will join a dynamic and high performing team where you will be able to thrive.

Qualifications:

• Minimum 2 years of relevant experience or a special combination of education and military experience and/or demonstrated accomplishments will be considered.

• A good working knowledge of Microsoft networking cyber security and ABB 800xA Distributed Control System is a plus. NOTE: Formal training on-the-job training and mentorship will be provided to instill confidence in providing outstanding field service support.

• Self-motivated and self-directed to accommodate numerous customer responsibilities. Must be willing to maintain overnight travel of 80%.

• Process automation work experience. Understanding of systems maintenance configuration and process control is ideal.

• A demonstrated commitment to excellence effective communication problem solving teamwork technical orientation customer focus and a professional attitude.

• Applicants must speak fluent English have a legal drivers license and have a work authorization that would permit them to work for ABB in the US.

More About Us:

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All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.

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As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to Resumes and applications will not be accepted in this manner.

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