NOC Analyst

Job Title: NOC Analyst

Hours: Regular Full-Time (3rd Shift- Schedule subject to change)

Location(s): Hybrid US; occasional onsite in MD as required - Greater Baltimore area

Salary: $20000-$36290.17

Clearance Requirements:

No clearance required. Must be a U.S. Citizen

What you will be doing:

JASINT is seeking an NOC Analyst to join us. Effectively monitor all devices platforms and services within a network environment. Manage and coordinate NOC team shift coverage to ensure NOC operations are running efficiently and effectively. Provide direction training and leadership to NOC staff ensuring tasks are completed and processes and procedures are followed according to documented policies and procedures. Assist with managing NOC standard process and procedure documentation. Ensure efficient resolution of service requests and incidents ensuring compliance on assigned SLAs. Provide timely accurate and effective communication on service impacting incidents. Assist with any service-related projects as required. Analyzing client LANs/WANs isolating the source of problems and recommending reconfiguration and implementation of new network hardware to increase performance. Modifying command language programs and network start up files assigning/reassigning network device logical and participating in load balancing efforts throughout the network to achieve optimum device utilization and performance Statewide Network Management Services (SNMS). Troubleshooting network/user problems and presenting resolutions for implementation. Preparing a variety of network resource reports.

Position Requirements:

Minimum Requirements:

• Must have at least two (2) years of experience in a computer-related field. This individual must have advanced knowledge of network operating systems

Specialized Experience: The proposed candidate must have at least one (1) year of experience in one or more of the following areas: data communications engineering data communications hardware or software analysis network administration or management data communications equipment installation and maintenance or computer systems administration and management. This individual must also have experience with SNMP and RMON based software products. Additionally he/she must have knowledge of Ethernet FDDI and high-speed WANs and routers.

• Demonstrated experience with an IT Network Management and Monitoring system (e.g. SolarWinds Orion)
• Understanding of DNS / how it functions and how its used
• CLI (Command Line Interface)
• SSH Client (e.g. PuTTY)
• Any service desk/ticketing system (e.g. Maximo)
• Cisco TACACS Aruba ClearPass
• Microsoft Active Directory
• Fundamental MS Office Suite Windows/other OS SharePoint knowledge

Technology:

• Demonstrable networking knowledge
• Cisco switching and routing fundamentals. CCNA Routing and Switching Certification is preferred
• TCP/IP stack
• Fundamental WiFi troubleshooting skills
• Ticketing systems: use / workflow / change management / incident management

Soft skills:

• Ability and willingness to answer and troubleshoot over the phone.
• Ability to multitask.
• Ability to prioritize work and work independently.
• Ability to focus and respond with appropriate urgency.
• Ability to handle stressful situations (e.g. when network is down)
• Willingness to learn and improve skills.
• Good communication skills
• Attention to detail is critical

Education:

• Associates Degree from an accredited college or university in Computer Science Information Systems Engineering or a related field required; or two (2) years of college or university study in Computer Science Information Systems Engineering or a related field.
  • Two (2) additional years of specialized experience may be substituted for the required education.

If applicable the candidate should be certified as a network administrator for a specific network operating system as defined by the State. Certification criteria are determined by the network operating system vendor.

Physical Requirements: No Physical requirement needed for this position.

Why JASINT

At JASINT we proudly boast a together we can attitude. That is only possible with a strong talented team. Our goal is to answer the call to provide top mission and Warfighter support at all levels and thats why we are seeking you!

We understand and respect the dedication and sacrifice required to serve our nations greatest efforts and our commitment in turn is to Support You!

JASINT cares about your work-life balance and offers competitive benefits to help you at every stage of your personal and professional life by providing the following: Retirement/401k with an employer match employer-paid health dental vision for employees flexible spending accounts (HSA/FSA) company partially funded HSA STD/LTD professional development tuition and certification reimbursement spot award recognition PTO Floating Holidays.

*** JASINT offers internal and external referral bonuses for all cleared exceptional talent we hire! Friends of yours are friends of JASINT! ***

JASINT provides equal employment opportunities to all employees and applicants without regard to race color ancestry national origin gender sexual orientation marital status religion age disability gender identity genetic testing results or service in the military. Equal employment opportunity applies to all terms and conditions of employment including hiring placement promotion termination layoff recall transfer leave of absence compensation and training.

JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify please visit Experience:

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