Moveworks AI Agent Developer (remote)
Moveworks AI Agent Developer (remote)
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Job Description
What you will do
The Moveworks AI Agent Developer is responsible for designing developing and implementing HR solutions to support various Human Resources centric processes. Within the HR Technology team the AI Assistant Developer will partner with the ServiceNow HR Technology Leader and Knowledge/Content Manager to assist with gathering requirements configure Moveworks integrate with other HR applications and develop solutions aligned with JCI standards. This role will primarily focus on hands on configuration/development of enhancements configuring integrations with other applications (ServiceNow and Work Day) and troubleshooting issues to the Artificial Intelligence(AI) Assistant (Moveworks). This is a remote opportunity for US based candidates.
How you will do it
Hands on development/configuration of the Moveworks AI Assistant/Chatbot
Partner with the ServiceNow and Work Day technical teams to configure integrations
Analyze data and update AI Assistant/Chatbot skills
Configure Moveworks Paths and Conversations
Enable Moveworks plugins
Partner with Moveworks on any technical issues and/or new functionality
Help drive the product roadmap and development from concept to launch iterating quickly in a fast-paced customer-focused environment.
Stay informed about MoveWorks updates new features and best practices
Document technical specifications system configurations and development activities ensuring comprehensive documentation and knowledge sharing within the team.
Provide technical support and guidance to JCI HR stakeholders and end-users addressing inquiries resolving issues and delivering training as needed.
Create comprehensive technical documentation including design specifications and process flows
Conduct rigorous unit testing and actively participate in system integration testing ensuring the reliability and stability of developed solutions.
What you will need
Bachelors degree
5 years of technical experience.
Experience with configuring integrations and APIs
Experience configuring and supporting AI Assistant comparable to Moveworks
Experience partnering with third-party partners to deliver technical solutions
Strong skills in data analysis
Understanding of HR processes and workflows including employee lifecycle management onboarding offboarding performance management and employee self-service
Preferred
Experience with configuring bot conversations from queries and integrations on the Moveworks Platform
Ability to self-start and drive initiatives
Experience with ServiceNow and Work Day integrations with AI Agents
Product owner mindset; the ability to deliver and value-added articulate enhancements
Knowledge of HR compliance regulations and data privacy laws
#LI-REMOTE
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
