Lead Analyst - Strategic Operations
Lead Analyst - Strategic Operations
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Salary Not Disclosed
1 Vacancy
Job Description
QVC Group brings innovative products compelling content and unforgettable moments to millions of shoppers worldwide via social platforms streaming apps ecommerce sites and TV channels making every screen a doorway to discovery delight and community.
The Opportunity
QVC Group is looking for an accomplished Lead Analyst for our Strategic Operations team who will be an internal consultant to drive the strategy for our Operations with a focus on reducing cost and optimizing the customer experience. The Lead Analyst will use advanced analytics that support short-term tactical priorities mid-term strategies and long-term vision for supply chain inventory and throughput capacity fulfillment and returns and reverse logistics operations. You will report to the Senior Manager Strategic Operations Analytics and will work hybrid to West Chester PA HQ (6x/mo.) with occasional travel.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products from home and fashion to beauty electronics and jewelry and we connect shoppers to interesting personalities engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services websites mobile apps and social pages.
Your Impact
- Lead projects to identify model and evaluate opportunities to reduce cost & improve customer experience in Operations
- Act as primary liaison between Operations Engineering Finance Planning and Analytics teams to ensure strategic alignment and successful execution of tactical plans
- Develop and streamline necessary reporting dashboards and one-off analyses providing the ability to monitor the health of programs
- Prepare and present quantitative analyses to influence peers and C-level leadership
What You Bring
- Education: Bachelors degree in quantitative or Operations field or equivalent experience
- 8 years of experience in analytics working with Operations data
- Advanced capabilities in extracting and manipulating large data sets using SQL or similar.
- Advanced capabilities modeling analytic findings in Tableau or similar.
#LI-Hybrid
#LI-KW1
If you enjoy being a part of a team creating experiences and delighting customers youll love it here. If youre excited about retail media social live streaming technology customer service design and more youll find amazing projects to work on.If you want to grow professionally and learn every day youll thrive with us. If you appreciate a company committed to inclusion and belonging for all youll be amazed at whats available for our team members. We offer a comprehensive Total Rewards package including competitive compensation health care benefits starting on day 1 401(k) paid time off tuition reimbursement employee assistance program parental leave paid volunteer hours company discounts and much more. Best of all working with QVC Group means friendly teams ambitious projects and fast-moving careers!
For QVC Group our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress Act With Empathy Be Brave Embrace the Future and Do Whats Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.
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Required Experience:
IC
Employment Type
Full-Time
