Business Director - Mat Cover
Business Director - Mat Cover
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Job Description
About the Role:
Were looking for a Business Director to join one of the Client Experience teams at Hearts leading a mix of accounts and an eager team encouraging team growth and retention.
In this role you will be responsible for shaping and communicating client experience in and outside the agency. You will have an ambassadorial role in the agency & client community and will be responsible for building relationships with our clients at the highest level.
These clients include Tropicana and Hargreaves Lansdown primarily but there is also the opportunity to work on others within the wider two clients complement each other in terms of maturity opportunity and team structure:
- Tropicana is a category leader - as the OG of OJ they are looking to create a distinctive brand in the drinks market through their media behaviour. We also look after Naked smoothies who are looking to make their mark with Gen Z through social and OOH activations.
- Hargreaves Lansdown is a fintech company helping to democratise the world of investing. They have a new senior client team and are in the process of acquiring new owners which means theyre at an exciting inflection point and looking to us to create new and exciting work.
Other clients within our patch include Freeview / Freely Opella (pharmaceuticals) Co Op Bank Not On The High Street and Waterwipes.
Having a range of brands within our team provides a real opportunity to build skills and experience across different categories as well as more agility and the chance to apply thinking from different areas - an antidote to working on one big client all day every day.
Were looking for someone who has considerable experience working as a skilled client operator delivering a brilliant day-to-day client experience. You will also have demonstrable experience delivering best-in-class media planning creative ideas and effective campaigns. You will have strong knowledge of client business challenges and will be confident in challenging conventions as well as being a skilled project manager with the ability to orchestrate responses alongside wider agency teams. You will also have experience managing and developing a team.
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Acquisition team member or if you would feel more comfortable you can email us confidentially at to let us know how we can support you.
About the Agency:
Hearts & Science part of Omnicom Media Group (OMG UK) are one of the fastest growing agencies in the market. Built in the digital age with agility at our core our DNA is different from your average media agency. Our people bring to life our values of challenging conventions celebrating difference collaboration and positivity.
The core of our difference is rooted in our culture something we invest significant time and energy into nurturing to ensure our people remain happy and fulfilled.
A central pillar of creating an agency Fit for the Future is making decisions that benefit our people our agency our partners and our clients both today and media terms this means total transparency over-and-above data governance ethical media practices and thinking both long and short. This extends into our approach to learning & development our diverse staff population and social calendar.
Flexible Working
At Omnicom Media Group we are committed to supporting flexibility for our peoplewhile fostering collaboration innovation and teamwork. We have a hybrid working model (three days in the office two working remotely) to ensure that we meet the needs of both our people and our business balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 17:30 but we offer the ability to flex around core hours of 10:30 16:30 to give our people flexibility on how they manage their working day whether thats in the office or working remotely. For example you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.
We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.
Be Your Best
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable you can email us confidentially at to let us know how we can support you.
Diversity Equity & Inclusion at OMG
At OMG our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality inclusion and belonging. We are committed to providing a truly inclusive environment that reflects todays society where everyone is able to bring their true selves to work and where diverse voices and backgrounds are valued heard and well-represented.
We will process your personal data in accordance with our Recruitment Privacy Notice which is available on Experience:
Director
Employment Type
Full Time
Key Skills
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