Senior Payroll Operations Technician
Senior Payroll Operations Technician
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$ 79235 - 97284
1 Vacancy
Job Description
The Position
- The City of Oakland is an equal-opportunity employer that values workforce diversity inclusion and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the citys historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture community and individualism of employees.
Why join the City of Oakland Finance DepartmentAs a Senior Payroll Operations Technician you will be an integral member of the Finance Departments Payroll Team. You will be key in handling day-to-day payroll processes developing innovative processes and procedures creating user documentation and implementing payroll solutions. The Finance Department provides quality government financial services to the City of Oakland. We manage the Citys financial affairs with the highest degree of customer service honesty and integrity. We value teamwork trust accountability and fiscal responsibility.
We are looking for someone who is:- Customer service oriented.You will assist City employees daily and work closely with City department staff and individual employees.
- A strong relationship builder with excellent communication skills. You will be conveying payroll information to employees; therefore strong communication skills are crucial.
- Organized and detail-oriented.Due to a large volume of work with overlapping deadlines we are looking for someone with strong organizational skills and an eye for detail.
- Able to work as part of a team or independently.You will be expected to work on projects that require collaboration with many different team members in your unit and other departments that will require you to use sound judgment and work independently at times.
- Dependable and results-driven. You will be supporting payroll operations for the entire City so you will need to work well under pressure and balance multiple tasks.
- A strong critical thinker. You will be expected to break down complex payroll-related issues.
- Skilled in decision-making. You will need to choose the best course of action for payroll-related issues in a timely manner.
- Entering payroll data.
- Running payroll for the entire City.
- Running retiree payroll for City retirees.
- Resolving complicated payroll issues.
- Reviewing and entering retroactive pay adjustments.
- Operating major system functions including mass change time and attendance and retiree payroll.
- Running test jobs in Oracle for the systems team.
- Conducting complex pay-related research such as investigating employee pay history.
* Click on the link below to see a video on what its like to work for the City of Oakland!
Working for the City of Oakland
A few reasons you might love this job:- Your work will directly impact City of Oakland employees and the Citys ability to provide important public services.
- You will be part of a great team who has fun and works hard.
- There are many opportunities for future growth and upward mobility.
- You will be working in Downtown Oakland with easy access to BART and other transportation.
- You will have excellent opportunities to develop your skills and abilities in a complex setting.
- You will work in a fast-paced environment so you will need to multi-task and work on many projects simultaneously that have time-sensitive deadlines.
- You will need to assist City employees who need more in-depth education regarding pay policies and regulations.
- There are system limitations and a lack of training documentation.
- There are time-sensitive deadlines that affect individual employees who are highly invested in the outcome.
- You will need to learn the City ordinances policies MOUs and materials quickly.
- Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
- Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
- Critical Thinking: Analytically and logically evaluating information propositions and claims
- Handling Stress: Maintaining emotional stability and self-control under pressure challenge or adversity
- Mathematical Facility: Performing computations and solving mathematical problems
- Oral Communication: Engaging effectively in dialogue
- Professional & Technical Expertise: Applying technical subject matter to the job
- Using Technology: Working with electronic hardware and software applications
- Writing:Communicating effectively in writing
Minimum Requirements for Application
This recruitment will produce two eligible lists. The restricted list will be for full-time permanent part-time or part-time City and Port of Oakland employees who maintain employment for the duration of the recruitment and pass all stages of the recruitment process. The open list will be for all other applicants who pass all stages of the recruitment process.
Education: Equivalent to the completion of the twelfth grade and college level coursework in data processing and accounting.
Experience:Three years of progressively responsible experience in the operation of an automated payroll/personnel system.
Desirable Qualifications:- Payroll experience in a public agency and experience processing fire and/or police payroll.
- Fundamental Payroll Certification (FPC).
- Proficiency in Oracle E-Business version R12 Payroll or similar systems.
- Strong Microsoft Excel skills (pivot tables VLOOKUP data validation retro calculations etc.)
- Knowledge of timekeeping systems and their integration with payroll.
- Understanding of payroll laws including FLSA FRMLA IRS regulations and retirement system rules (e.g. CalPERS).
- Ability to create user guides and document payroll processes.
Supplemental Information
- The Recruitment Process:
The City of Oakland works with a Civil Service system. Applicants apply online and HR staff reviews their experience education and training listed on the application against the minimum qualifications listed for each position.
Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge skills and abilities in job-related areas.
Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications.
In the final review candidates may clarify information already provided on their application. No additional work history education or certifications will be accepted. Any decisions made during this review process will be final.
For this recruitment all qualified applicants will be invited to take an online multiple-choice test (weighted 100%). Youll have 7 days to complete the test once the link is sent to your email. This is tentatively planned to launch during the week of August 11 2025.
Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points for example if you are a Veteran with an honorable discharge or if you are a current City of Oakland resident. If youre applying to a restricted posting and you are eligible as a current City employee you may also receive additional points for your City service. Extra points are only applied to passing scores so if you do not pass every element of the testing process you cannot use extra points to pass.
The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.
Whats in it for you- Work/Life Balance: 37.5 hour work weeks
- 15 paid holidays
- Vacation:2 weeks per year minimum with the ability to accrue more depending on public sector years of service
- Retirement: CalPERS (California Public Employees Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security
- Health:The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem Blue Shield United Health Care and other HMO and PPO plans
- Dental: Delta Dental full premium for employees and eligible dependents
- Vision: VSP full premium for employees and eligible dependents
- Sick leave: Employees accrue 12 days per year
- Deferred Compensation:457(b) pre-tax plan and an after-tax ROTH 401(k)plan
- Other benefits include a Flexible Spending Account Wellness Program Employee Assistance Program Tuition Reimbursement Life Insurance up to $200k & Employee Training.
Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner applicants will not qualify for further consideration and will be removed from the eligible list.
Disaster Service Workers
All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.
How to ApplyApply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at:
Our online application system is provided by GovernmentJobs. If you have problems while applying online please contact GovernmentJobs Live Applicant Support at between 6:00 AM and 5:00 PM Pacific Time Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at for information; however we are unable to provide technical support for the online application system. For recruitment-specific questions please contact Cynthia Ng Senior Human Resource Analyst at
Required Experience:
Senior IC
Employment Type
Full-Time
