Senior Strategy & Business Operations Analyst
Senior Strategy & Business Operations Analyst
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Job Description
SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.
Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .
What were looking for
Were looking for a Senior Strategy & Business Operations Analyst to join our Go-To-Market team supporting SurveyMonkeys Self-Serve this high-impact highly visible role youll act as a strategic partner to senior leaders across product marketing BI/DE and financehelping to uncover insights solve complex business challenges and drive execution across key growth is a unique opportunity to work on some of the companys most critical levers offering a steep learning curve cross-functional exposure and a direct connection between your work and company-wide outcomes.
What youll be working on
- Serve as a trusted business partner to senior stakeholders across the Self-Serve org translating complex data into clear actionable insights.
- Collaborate closely with the product team on control/treatment experiments such as new feature rollouts price changes and usage limits by analyzing the financial impact of tests and providing a go/no-go recommendation on whether initiatives should be scaled across the business.
- Partner cross-functionally with marketing BI/DE and finance teams to shape go-to-market strategy uncover growth opportunities and address business risks.
- Build scalable reporting and frameworks to monitor KPIs such as signups conversion rates AOV LTV ARR and bookings.
- Drive quarterly forecasts annual planning and long-range modeling in partnership with Finance aligning financial targets with strategic objectives.
- Contribute to executive and Board-level deliverables by synthesizing performance drivers risks and recommendations.
- Lead or support high-impact initiatives to improve business performance often with limited structure or precedent.
Wed love to hear from people with
- 3 years of experience in business operations strategy data analytics or FP&Aideally in a product-led or growth-oriented environment.
- Demonstrated strength in cross-functional collaboration and stakeholder management with a proactive and solutions-oriented approach.
- Advanced Excel proficiency is requiredincluding experience with dynamic modeling scenario planning index/match/lookups pivot tables and nested formulas.
- Moderate SQL proficiency is requiredyou should be comfortable using existing data tables to access information. Youre comfortable navigating data tables writing queries with joins filters and aggregations to independently explore questions and derive insight.
- Strong financial and business acumen with the ability to connect performance metrics to strategic outcomes.
- Excellent written and verbal communication skillsable to influence across levels by simplifying the complex.
- A continuous improvement mindsetalways looking to automate optimize and challenge the status quo.
The base pay provided for this position ranges from $101150 / year - $136850 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location job-related knowledge education or training skills and experience.
Bonuses and commissions may also be offered as part of the total compensation package in addition to a competitive benefits package including medical dental vision life and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.
#LI-remote
Why SurveyMonkey Were glad you asked
SurveyMonkey is a place where the curious come to grow. Were building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey we weave employee feedback and our core values into everything we do to create forward-looking benefits policies employee programs and an award-winning culture including our annual holiday refresh our annual week of service learning and development opportunities like Curiosity Week and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Required Experience:
Senior IC
Employment Type
Full-Time
