Client Services Advocate
Client Services Advocate
Posted on :
31-07-2025
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1 Vacancy
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Job Description
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
Counsels advises and assists Veterans and their dependents regarding their eligibility in obtaining benefits and entitlements provided for them by state and federal laws.
Human Resource Contact: Molly Skala /
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.- Advises Veterans and their dependents of their eligibility for entitlements under various Veterans benefits acts and other relevant legislation.
- Investigates and conducts interviews assists in the preparation and follow-up of the applications for state and federal benefits reviews and files claims for veterans benefits and follows MOU actions with Veterans Service Organizations and other state agencies for referral of inquiries claims and actions.
- Conducts public relations by disseminating general information for the outreach program through development and participation in radio broadcasts newspaper releases and public speaking engagements and events to interested groups.
- Attends meetings and other activities of Veterans Service Organizations as assigned and discusses the efforts of the Wyoming Veterans Commission.
- Coordinates activities or services with POA offices VBA and various other Veteran Service Providers.
- Develops and executes a working plan/schedule for expenditure of state funds which supports travel.
- Plan travel schedule meetings/places for assistance visits throughout the state make hotel reservations schedule vehicle maintenance submit travel requests travel reimbursement forms time sheets and vehicle mileage reports monthly.
- Complete all monthly ADMIN reports in a timely fashion.
Qualifications
KNOWLEDGE:- Knowledge of State/Federal Veterans Benefits.
- Knowledge of interviewing/counseling.
- Knowledge of public speaking/public affairs experience.
- Knowledge of problem-solving/computer reports.
MINIMUM QUALIFICATIONS:
Education:
Bachelors Degree (typically in Social Services)Experience:0-1 year of progressive work experience (typically inVictim or Client Services)OREducation & ExperienceSubstitution:3-4 years of progressive work experience (typically inVictim or Client Services)Certificates Licenses Registrations:NoneNecessary Special Requirements
PHYSICAL WORKING CONDITIONS:- Must be able to sit for long periods.
- Must be able to lift 25 pounds.
NOTES:- FLSA: Non-exempt
- Please attach a DD214 with your application to be eligible for Veterans points.
Supplemental Information
Clickhere to view the State of Wyoming Classification and Pay Structure.
URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.
Employment Type
Full-Time
Key Skills
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