Healthcare Verifications Representative - *Seasonal*

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Healthcare Verifications Representative really do

$500 stay bonus for completing the seasonal project! Get extra spending money before the Christmas holiday season!

Think of yourself as someone who will be the first point of contact owning and solving customer issues from start to finish so not everyone can qualify for this role. We make sure we hire the best of the best after all we are a ridiculously good company so we make sure our employees are top-notch. So come on now we need your full concentration because its time to imagine what its like being a Healthcare Verifications Representative

As a Healthcare Verifications Representative you will work with and guide customers (via phone chat or email) as you verify their new insurance policy and plan details to ensure accuracy and a great experience. You will work with customers to ensure their plan details are as advertised while delivering an incredible experience.

Responsibilities:

• Answer a high volume of live inbound calls & make outbound calls to welcome service and respond to Medicare or Value-based Care customer questions.
• Educate and recommend Value-based Care physician networks and schedule appointments as necessary.
• Document correspondence process requests and update account history with results according to quality processes and procedures.
• Perform data entry match and verify documents to appropriate accounts to ensure up-to-date and accurate information.
• This is a seasonal project running until December 7th

Requirements:

• Must have a smartphone device for authentication when logging into the company tools
• Must be willing to complete assessments that include a typing test minimum requirement is 25 wpm
• Great communication skills written and orally
• Demonstrate strong abilities to work independently
• Must be adaptable and flexible demonstrating abilities to work with process and information changes
• Must be at least 18 years of age
• Must have at least a High school diploma or GED
• Must be willing to participate in a background screening

• Must have a compatible internet connection: No mobile Wi-Fi no Verizon No T-Mobile

Recommended:

• Experience with customer service via phone email and live chat support.
• Experience in customer service Healthcare sales billing collections or technical support role.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries including the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments such as Total Rewards Wellness HR and Diversity we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employees career within TaskUs. Come be part of TaskUs that supports People First by applying today!

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access toopportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs People First culture thrives on it for the benefit of our employees our clients our services and our community

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees our clients our services and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:

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